Microsoft shakes up Xbox marketing as key exec departs for Roblox
Microsoft shakes up Xbox marketing as key exec departs for Roblox
Microsoft is losing another key Xbox executive at the end of the month. Xbox chief marketing officer Jerret West is leaving Microsoft to join Roblox as its new CMO and head of market expansion. Microsoft Gaming CEO Phil Spencer confirmed the move in an internal memo to Xbox employees today, which was obtained by The Verge.
West previously spent eight years at Microsoft on the Xbox marketing side, before departing in 2011 and then eventually spending seven years at Netflix as the head of marketing. West returned to Microsoft in late 2019, leading the marketing for the launch of the Xbox Series S / X consoles.
West’s team is responsible for developing marketing plans for games, hardware, and Xbox Game Pass. Microsoft is now shuffling around some of its marketing teams in the wake of West’s departure, and there will be a new expanded central gaming marketing team under Kirsten Ward, VP of Xbox integrated marketing.
Spencer says the Microsoft Gaming leadership team has “decided to place marketing closer to the businesses they support” as a result of West’s departure. Games marketing will now sit inside the game content and studios division that’s led by Matt Booty. Xbox marketing, led by Chris Lee, will move to the Xbox org and report up to Xbox president Sarah Bond.
This is the second key Xbox executive resignation this year, after former head of Xbox emerging tech, Kareem Choudhry, left Microsoft in early April. Choudhry’s departure triggered a similar shake-up, with his former team moving to the Xbox hardware side. A new Xbox experiences and platforms team was created after Choudhry departed, with a push to improve the Xbox experience across Windows and Xbox consoles.
This latest marketing shake-up also comes around eight months after a big shake-up of Xbox leadership and amid continued changes to Microsoft’s gaming strategy. Microsoft promoted Bond to Xbox president in October, leading all Xbox platform and hardware work. Booty also got promoted to the president of game content and studios, including overseeing Bethesda and ZeniMax studios.
Here’s Spencer’s marketing memo in full:
I have some news to share with all of you: Jerret West, who has served as the Chief Marketing Officer of Xbox for four and a half years, will be leaving Microsoft to join Roblox as their new CMO and Head of Market Expansion. His last day will be June 30th.
On behalf of Team Xbox, I’d like to thank Jerret for everything he accomplished. During his time here, Jerret was instrumental in launching and growing communities like our Xbox social universe to 120M followers strong, and product expansion like Game Pass which is now available in more than 80 countries worldwide. He oversaw the creation and delivery of global marketing campaigns for numerous games, platforms (console, PC, cloud) and brand moments such as this year’s momentous Xbox Games Showcase. Roblox is an important partner for Xbox, and we look forward to working with Jerret and the Roblox team to connect more people around the world through the power of play.
As a team we are committed to growing the strong marketing capability in Gaming. Going forward, the Gaming Leadership Team and I have decided to place marketing closer to the businesses they support. Games marketing will sit inside of Studios, Xbox marketing will sit inside the Xbox team, international marketing will sit inside of the Consumer Sales Org, and our centralized marketing team will report to me. The following organizational changes will be effective on July 1st:
The Integrated Marketing team led by Kirsten Ward and the Programming and Events team led by Tina Summerford will come together as an expanded Central Gaming Marketing team under Kirsten, who will report to me as a member of the Gaming Executive Leadership Team. Chief of staff Pav Bhardwaj and executive assistant Kim Nold will report to Kirsten.
The Bethesda Publishing Marketing team, led by Erin Losi, will move to Game Content and Studios, reporting to Matt Booty.
The 1P Games Marketing Team including Xbox Game Studios and Mojang, led by Aaron Greenberg, will also move to Game Content and Studios, reporting to Matt.
The Xbox Marketing team, led by Chris Lee, will move to the Xbox Org, reporting to Sarah Bond.
The International Marketing team, led by Jim McMullin and Florian Liewer, will move to the Consumer Sales Org, reporting to Ami Silverman.
The Bethesda International Marketing team, led by Adam Carter, will also move to the Consumer Sales Org. Adam will be taking on a new role leading Business Operations at Bethesda, reporting to Jill Braff. The Consumer Sales Org will work on backfilling his role and share more at a later date.
We’re fortunate to have a deep bench of talent and experience, and I’m excited to see how our marketing will evolve under their leadership.
Phil