Watchdog probes if vets are 'ripping off' 16million pet owners in UK - and mulls cap on prescription fees after 'unprecedented' public outcry

CMA said it will start a formal probe over concerns about high pricesMain concerns is over the ability of pet owners to find 'basic information' 

The competition watchdog is considering a cap on vet prescription fees as it launches a major investigation into whether pet owners are getting ripped off.

The Competition and Markets Authority (CMA) has said it will start a formal probe over concerns about high prices and a lack of choice in the industry.

One of the main concerns is over the ability of pet owners to find 'basic information like price lists and prescription costs - and potentially overpaying for medicines.'

The watchdog is also worried about weak competition in some areas, driven in part by large companies snapping up smaller rivals.

The probe could result in a limit on vets' prescription fees and forcing top pet-care chains to break up parts of their business.

There are 16 million pet owners in the UK and the CMA estimates the vet market is worth around £5 billion a year.

The Competition and Markets Authority (CMA) has said it will start a formal probe over concerns about high prices (pictured: Brian Flynn and his beagle Flash - who he had treated abroad to avoid paying thousands of pounds in UK vet bills)

The Competition and Markets Authority (CMA) has said it will start a formal probe over concerns about high prices (pictured: Brian Flynn and his beagle Flash - who he had treated abroad to avoid paying thousands of pounds in UK vet bills)

There are 16 million pet owners in the UK and the CMA estimates the vet market is worth around £5 billion a year (pictured: Graphic of vet consultation prices around the UK)

There are 16 million pet owners in the UK and the CMA estimates the vet market is worth around £5 billion a year (pictured: Graphic of vet consultation prices around the UK)

A review into the sector was first launched last year, which asked pet lovers to come forward about their concerns(pictured: Flash's injured leg which he suffered during a holiday in France)

A review into the sector was first launched last year, which asked pet lovers to come forward about their concerns(pictured: Flash's injured leg which he suffered during a holiday in France)

A review into the sector was first launched last year, which asked pet lovers to come forward about their concerns.

Read More

£3,000 for a broken cat's leg, £1,900 for a dog's tooth extraction and medicine costing nearly FOUR times more than on Amazon: How owners are being held to ransom for their pets' lives by vets... with some going abroad to avoid sky-high costs

article image

But the decision to launch a full investigation comes after the watchdog received an 'unprecedented' number of responses from the public, with 56,000 owners and workers speaking out.

'The message from our vets work so far has been loud and clear - many pet owners and professionals have concerns that need further investigation,' Sarah Cardell chief executive of the CMA said.

'We've heard from people who are struggling to pay vet bills, potentially overpaying for medicines and don't always know the best treatment options available to them.'

Cardell added that while there are 'acute staff shortages and difficult working conditions' in the sector, the regulator felt that a full market investigation was necessary.

With many independent vet practices being snapped up by bigger chains in recent years, the CMA is concerned that pet owners may be not aware their vet is part of a group which owns others in their area, and possibly of services being sold to them.

Almost 60 per cent of veterinary practices were owned by large companies last year, up from 10 per cent in 2013. The largest names in the industry include Pets at Home, CVS and Medivet.

Dr Anna Judson, president of the British Veterinary Association, said: 'Whilst fees reflect the investment needed to keep practices financially viable and open, we recognise more can be done to improve client choice and vet teams are already taking action to address the CMA's specific concerns around transparency of fees and practice ownership.'

CMA boss Sarah Cardell said that while there are 'acute staff shortages and difficult working conditions' in the sector, the regulator felt that a full market investigation was necessary

CMA boss Sarah Cardell said that while there are 'acute staff shortages and difficult working conditions' in the sector, the regulator felt that a full market investigation was necessary

But she added that since the CMA first announced their review last September, vet teams 'have found themselves on the end of really unpleasant, often abusive behaviour'.

The watchdog's investigation will also look whether the current regulation in place, which was put together in 1966, is having a negative impact.

The probe will be conducted by independent investigators and concluded within 18 months.

Before it makes any conclusions, the CMA has offered tips to help owners get a better deal.

This includes going further afield to find a vet and asking about treatment options

OTHER NEWS

4 hrs ago

Cowboys head coach Mike McCarthy 'getting fed up' with owner Jerry Jones: report

4 hrs ago

Who Should Steelers Hope Wins Training Camp QB Battle?

4 hrs ago

Goaltender's dad talks up the Oilers' chances of lifting the Stanley Cup

4 hrs ago

Phillies turn rare 1-3-5 triple play against Tigers, 1st since 1929

4 hrs ago

Discount Burger Check? Chiefs' Reid Shares Hilarious Commercial Story

4 hrs ago

'Devastating loss': Digital lending library, Internet Archive, removes 500,000 books after being sued by publishers

4 hrs ago

Iga Swiatek vs Coco Gauff vs Aryna Sabalenka vs Elena Rybakina: WTA ‘Big 4’ state of play ahead of Wimbledon

4 hrs ago

Would a Toronto byelection loss spell doom for Trudeau?

4 hrs ago

BlackSuit ransomware gang blamed for ongoing car dealership outages

4 hrs ago

'Unreal' injury-time equaliser saves football powerhouse

4 hrs ago

Nigel Farage accused of cosying up to the Kremlin by former NATO boss

4 hrs ago

Dagestan, in southern Russia, has a history of violence. Why does it keeps happening?

4 hrs ago

Marines revive a World War II airfield on Peleliu in Pacific pivot

4 hrs ago

Fortnite Brings Tilted Towers and Other Fan Favorite Locations, But With a Twist

4 hrs ago

Shadow of the Erdtree Puts the Cherry on Top of Elden Rings Main Strength

4 hrs ago

Anger erupts as Albo's governor-general is awarded payrise

4 hrs ago

Charo Makes Rare Public Appearance at Project Angel Food Event: 'Life Is Beautiful' (Exclusive)

4 hrs ago

Boozed-up England fans sing '10 German bombers' chant in Cologne

4 hrs ago

Show Respect: ‘Boys are surprised we talk about this, it’s become normalised’

4 hrs ago

After clash with prosecutor, judge reserves ruling on restricting Trump’s rhetoric about agents’ classified documents search

4 hrs ago

Peter Dutton’s nuclear plan ‘doesn’t deliver’ any ‘energy price decrease’ until 2040

4 hrs ago

Where to watch Netherlands vs. Austria live stream, TV channel, lineups, prediction for Euro 2024 match

4 hrs ago

China lunar probe to return to Earth with samples

4 hrs ago

Report: Knicks’ OG Anunoby declines player option, enters unrestricted free agency

4 hrs ago

Saints offensive line ranked 19th in the NFL

4 hrs ago

Senators acquire goaltender Linus Ullmark from Bruins

4 hrs ago

Why Qld feels like home for the Blues

4 hrs ago

Seahawks waive 3 undrafted free agents, make UFL champ signing official

4 hrs ago

Andrew Scott Frantically Runs to Hear Taylor Swift's ‘Style' at 'Eras Tour'

4 hrs ago

England’s Test series v New Zealand: Date, kick-off time and TV channel

4 hrs ago

Bills' McDermott Says Von Miller Has ‘Something to Prove’

4 hrs ago

US prosecutors want Boeing to face criminal charges

4 hrs ago

Finance Minister Michael McGrath set to become Ireland's new EU Commissioner

4 hrs ago

Red-hot Cardinals get huge boost in return of star catcher

4 hrs ago

How police use the mail to spy on you: 60,000 cases in last decade with little pushback

4 hrs ago

These 3 Republicans are Trump’s most likely VP picks

4 hrs ago

Roy Jones Jr. announces his son, DeAndre, died by suicide

4 hrs ago

Luxury Gyms, Like Equinox and Life Time, Are Taking Over Big Retail Spaces

4 hrs ago

Automobili Pininfarina PURA Vision wins prestigious Red Dot Award: Design Concept 2024

4 hrs ago

Pop legend Robbie Williams wears his AFL jersey to see if he still gets recognised in London - with some very surprising results