Customer outrage over 'massive' Domino's surcharge
- Woman calls out pizza store over 'massive' fees
- Social media users slam Domino's over sky high delivery prices
- READ MORE: Aussies are giving up a popular supermarket staple due to 'extreme' price hikes nationwide
A woman has called out Domino's 'massive' fees amid claims the fast food giant charges customers almost double to get their pizzas delivered.
As the cost of living bites, Aussies are looking at ways to avoid any extra charges and for many pizza lovers, that means picking up their takeaways in-store.
Nay Mcrae was happy to spend a little extra for the convenience of having her pizzas delivered to her door, but quickly changed her mind after she realised how much more expensive it would be.
She shared a side-by-side comparison of the prices at her local store in Kempsey on the NSW mid north coast.
'Has anyone noticed such a massive difference in pizza prices when doing delivery? This is our local Domino's, won't be getting delivery anytime soon,' she wrote on Facebook.
The photo showed the total bill for three large pizzas rose from $35 to $65 with delivery, with what appeared to be a $10 surcharge added to each item.
A furious Domino's customer posted a side-by-side price comparison of the pick-up and delivered pizza order
Social media users slammed Domino's over its delivery surcharges
With delivery, the $16 supreme pizza became $26, the $12 Philly Cheesesteak went up to $22, and the $7 ham and cheese pizza turned to $17, according to Yahoo.
The online post was flooded with comments from unimpressed Aussies, with many calling Domino's a 'rip-off' and 'expensive cardboard'.
'I called them out on this and they said they now add a delivery fee to EACH PIZZA... sooo dodgy,' one person said.
'I noticed this almost two years ago. Haven't bought off them since,' wrote another.
A third wrote: 'Oh my goodness that’s crazy! We also find vouchers on Frugal Feeds which often gets us 40 per cent off the pickup price.'
It remains unclear when the pricing change came into effect.
A Domino's spokesperson said customers are paying more for the convenience of getting hot pizzas delivered to their home.
Domino's customers pay almost double for the convenience of having hot pizzas delivered to their homes
'This menu pricing takes into account additional costs like labour, fuel and mileage required to get the order from our store to your door,' the spokesperson said.
'Domino’s pick-up menu is where you will find the lowest pricing as there are no additional costs to get this order to you.'
Daily Mail Australia contacted Domino's for further comment.
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