Planview to invest $125 million in India ops, eyes growth in BFSI sector

Headquartered in Austin, Texas, Planview specialises in developing products and platforms for work management and portfolio management. (Photo: Freepik)

Planview, a leading enterprise SaaS company, plans to invest $125 million over the next four years to bolster its operations in India, Shalini Sankarshana, the company’s India managing director, told FE.

“We see a massive, massive potential in India as a growth market, both as a business market as well as a talent market,” she said.

Headquartered in Austin, Texas, Planview specialises in developing products and platforms for work management and portfolio management. The company entered the Indian market in 2023 and has quickly established itself, with India being one of the fastest-growing regions for the company.

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“Last year, India was one of the fastest growth regions for us across our entire era, which is revenue growth,” said Sankarshana. The company plans to double its growth in the coming years, driven by the favourable macroeconomic conditions in India.

Planview’s operations in India are centered in Bangalore, which houses the company’s largest Global Capability Centre (GCC). “Planview India location has been one of the newest and today the biggest centre for all of Planview. And we essentially cover every function, every product, every geography, every sector,” Sankarshana said.

The company provides services across various sectors, including banking, financial services, healthcare, telecommunications, automotive, manufacturing, and even government. Currently, the BFSI sector is Planview’s biggest focus area in India. The company also sees significant opportunities in the automotive and pharmaceutical sectors. “BFSI is going to be our biggest bet, followed by auto, and then we follow with pharma,” Sankarshana said.

Further, the company is leveraging artificial intelligence (AI) to support its growth and enhance its offerings to clients. With over 4,000 large customers, including 59 out of the Fortune 100 companies, Planview’s platform handles a significant portion of the global digital transformation. “We are essentially impacting about 30% of the entire global transformation business,” Sankarshana said.

The company has introduced the Planview co-pilot, an AI-driven solution that assists users in making data-driven decisions and optimising productivity. “The Planview co-pilot is sitting right next to you, helping you understand exactly what the business does without getting bogged down by technology,” she added.

Despite the rapid growth, Planview has faced challenges in the Indian market, particularly in terms of costs and demonstrating value. “India is always a price-sensitive market. More than price-sensitive, India is first show me the value and then I will pay as a market,” said Sankarshana.

To support its expansion, Planview is investing in local talent and workforce development in India. The company is looking to hire data scientists, data engineers, and machine learning professionals, along with freshers. “Our data science team develops AI products. The biggest part of the data science team actually is in Bangalore and we continue to invest in talent there,” Sankarshana said.