Marks & Spencer's website and app go down

Marks & Spencer's website and app has not been working for several hours, with a message telling shoppers "you can't shop with us right now".

marks & spencer's website and app go down

An message urging customers to 'please bear with us' appeared on the website. Pic: Marks & Spencer

"We're working hard to be back online as soon as possible," it adds.

All the menus and images have disappeared apart from one showing a model in a green jacket.

Customers trying to use the app got the message: "Sorry you can't shop through the app right now. We're busy making some planned changes, but will be back soon."

The site is understood to have been down for several hours.

Replying to one customer on X, the retailer said: "We're experiencing some technical issues but we are working on it."

M&S is the latest high street name to have technical issues - last month some Sainsbury's shoppers had problems with their online orders.

The outage comes a few days before M&S is expected to reveal a big jump in annual profits.

It's been a successful year for the brand, with strong sales across the business following a turnaround plan that has included store closures and cost cutting.

OTHER NEWS

20 minutes ago

Brad Pitt Formula One movie gets June 2025 release date - with filming continuing at this year's British Grand Prix and Abu Dhabi season-ender

20 minutes ago

Queensland star Reece Walsh breaks his silence to FORGIVE young gun Joseph Sua'ali'i for high shot after sickening game one hit in Sydney

20 minutes ago

Katy Perry's new bikini body on album cover sparks Ozempic speculation

20 minutes ago

Marcus Smith handed No 10 shirt by Steve Borthwick for Test against Japan in absence of George Ford and Owen Farrell... as England coach looks to seize initiative against Eddie Jones by announcing line-up early

20 minutes ago

Thirsty England fans drink TWO months' worth of beer - or 7,500 pints - in two days at German restaurant - in bar's busiest weekend since 2006 (when Three Lions last played in city)

20 minutes ago

Bengals unlikely to use franchise tag on WR Tee Higgins in 2025?

20 minutes ago

Avalanche connected to Penguins veteran forward

20 minutes ago

House of Beckham by Tom Bower review – a symphony of snide

20 minutes ago

Pick me: Eagles star Oscar Allen puts hand up to play

20 minutes ago

'More girls like us and fewer Eton boys would be good thing', say Rachel and Ellie Reeves

20 minutes ago

Has the Rolls-Royce share price gone crazy?

20 minutes ago

Jayson Tatum's Luxurious Car Is Going Viral Before NBA Finals Game 5

20 minutes ago

2024 Toyota RAV4 Hybrid vs BYD Sealion 6: Spec battle

20 minutes ago

Georgia father freed from prison 10 years after his toddler died in hot car, leading to murder case

20 minutes ago

David Tennant, Jonathan Pryce, Naomi Ackie, Daniel Mays & Henry Lloyd-Hughes Join Netflix & Amblin’s Richard Osman Adaptation ‘The Thursday Murder Club’

20 minutes ago

Alex Kingston says she gets ‘really confused’ by pronouns

20 minutes ago

Cat Deeley faces backlash for ‘offensive’ seizure joke on This Morning

20 minutes ago

Temasek to sell Pavilion Energy to Shell for undisclosed amount

20 minutes ago

Want the best deals? Subscribe to Polygon’s Shopkeeper

20 minutes ago

Temperatures to rise gradually this week: QMD

20 minutes ago

Right place, right time? Cramer walks you through how to look at the macro-economic picture

20 minutes ago

Bottas "confident" not to miss the cut for F1 2025 spot

20 minutes ago

‘Inside Out 2’ Review: Pixar’s Vision of Teenage Turmoil

23 minutes ago

Who is EastEnders' Teddy Mitchell? Everything you need to know about Football Factory icon Roland Manookian

27 minutes ago

Andile Jali to sign with new PSL club in 10 days!

27 minutes ago

First patients in UK to receive new ‘revolutionary’ device to stop acid reflux

27 minutes ago

Fuka Nagano Named To Japan’s Olympic Team

27 minutes ago

When are Premier League fixtures released for new season today?

27 minutes ago

Suzuki wants Swift to steal MG 3’s crown as small car sales champion

27 minutes ago

NSW government ‘targeting’ people with investment properties in state budget

27 minutes ago

Olympic golf schedule: Dates, format for men's, women's competitions in Paris

27 minutes ago

‘There’s no ego, there’s no sulking’ – Ronwen Williams full of praise for Mofokeng

27 minutes ago

Swimming-Ledecky triumphs again at U.S. Olympic trials

27 minutes ago

Cody Simpson gives girlfriend Emma McKeon a playful pat on the bottom as they enjoy a romantic stroll on the Gold Coast before she flies to Paris for the Olympics

27 minutes ago

This wildly popular foot peel mask with over 20,000 perfect ratings gives you 'grossly satisfying results' - and it's on sale at Amazon (get two for under £15)

27 minutes ago

Agony of Titan victims families one year on from sub tragedy that shocked the world: Furious loved ones say there are still 'so many unanswered questions' about disaster that killed five on dive to Titanic wreck

27 minutes ago

Major changes coming to Afterpay - see why an expert welcomes the app's updated rules as 'sensible'

27 minutes ago

Married At First Sight lovebirds Jack Dunkley and Tori Adams reveal exciting update and prove they are still going strong with cosy outing

27 minutes ago

Video: Married At First Sight lovebirds Jack Dunkley and Tori Adams reveal exciting update and prove they are still going strong with cosy outing

27 minutes ago

Terrifying video shows how deep the Titan sub descended below sea level on a doomed voyage to the Titanic wreck before 'catastrophic implosion'