Storm Isha: NIE Networks issue update as around 40,000 homes remain without electricity

Current power cuts across Northern Ireland

NIE Networks have issued an update as around 40,000 homes across Northern Ireland remain without electricity on Monday.

A spokesperson said that “the severity and prolonged duration of Storm Isha has caused widespread damage to the electricity network”.

NIE Networks added that the worst affected areas are Dungannon, Downpatrick, Enniskillen, Newry and Omagh, however there are faults throughout Northern Ireland.

A spokesperson said: “NIE Networks’ engineers and emergency crews were mobilised yesterday afternoon and worked to restore as many customers as they could. Those efforts are continuing this morning.”

Randal Gilbert, NIE Networks Director said: “We have mobilised all our teams and will be doing all we can to restore power as quickly as we can however, the significant level of damage and the active weather warnings in place until Wednesday, mean it is likely that this will be a multi-day event.”

NIE Networks say the Incident Management Centre at Craigavon and all Local Incident Centres across Northern Ireland have been opened to allow teams to coordinate a localised response.

Customers can report a power or any incidents of damage to the electricity network on the NIE Networks Customer Helpline on 03457 643 643. If customers are not answered by a call handler due to call volumes there will be a facility to leave a message.

A spokesperson continued: “We would ask that people do not approach broken power lines or damaged poles or electrical equipment and to please report any damage immediately on 03457 643 643. We have additional engineers, call handlers and support staff helping to restore supplies and to provide regular updates to customers.

“Powercheck on the NIE Networks website is another excellent resource for providing customers with reliable and real time information about a power cut and the status of restoration. Alternatively, customers can follow us on social media for regular updates and information.”

NIE Networks say they are also reminding customers of precautionary measures to take in the event of a power cut:

• Never approach broken overhead power lines or damaged poles and keep children and animals away. Report any damage to NIE Networks immediately on 03457 643 643.
• If you are using a generator, be careful where you site it in case of carbon monoxide poisoning.
• Turn off electric cookers, ovens, irons, etc. if electricity supply is lost.
• Leave a light switched on so you know when power has been restored.
• Take extra care if using candles.
• Test smoke alarms with fresh batteries.
• Ensure adequate ventilation if using gas heaters.
• Customers who have lost supply should first find out if their neighbours are also without power and check household fuses and trip switches before contacting NIE Networks.

You can follow our blog for live Storm Isha updates on Monday HERE.

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