The residue of a birthday present. I just heard this giant explosion and I could feel it on the side of my face and so I walked over and I could see that this whole side of the cupboard, like there was this giant flame and it was going all the way up here to the ceiling. It was a close call with a toy car powered by a lithium ion battery. Our neighbour is a fireman and he heard the fire alarms going off and and some are called him as well and he came and helped but the kids had already taken the still burning car and run out the front door and throw it on the grass. The family is still fighting for compensation, with the retailer and manufacturer refusing to pay up damage. In total I calculated to be nearly $8000. More than 1000 fires were caused by lithium ion batteries in Australia last year. Particular issue with lithium batteries is that they’re becoming more and more pervasive. Under consumer law, if a product is faulty, shoppers are entitled to either repair, replacement or refund. Often retailers don’t know this or they don’t want to know about it really. And so they give the consumer the runaround. The a triple C can act where traders mislead consumers. About their consumer guarantee rights, but we want it to actually be a breach of the law, not to honour those consumer guarantee rights. The Federal Assistant Treasurer says the government has made progress on several consumer focused reforms and it will continue to support customers by delivering appropriate regulation. It made me so sick in my stomach because I just realised that we had an extremely close call. The family says it’s considering legal action.
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