Tesco's mobile banking app and website have gone down
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Tesco’s mobile banking app and website have gone down, with customers reporting they are unable to access their accounts.
According to DownDetector, over 600 people have reported problems accessing their banking since 7am this morning.
The site reported that 53 per cent had issues with their mobile banking, and 30 per cent with the online version.
Frustrated customers writing on X said: ‘What happened to your banking app?
Tesco’s mobile banking app and website have gone down, with customers reporting they are unable to access their accounts. File photo
According to DownDetector, over 600 people have reported problems accessing their banking since 7am this morning
Angry customers have taken to X to report the issues and ask for answers
‘Can’t log in, hangs and fails, uninstalling/reinstalling gives constant ‘sorry something went wrong messages’.
‘Utterly useless. 1* rating from multiple customers and you don’t acknowledge or seem to have any plans to fix it,’ one angry user posted.
Another asked: ‘Is there a problem with your system/network? I was logged out from my Tesco Bank Mobile app this morning and couldn’t log back in until now.’
A spokesperson from Tesco Bank told MailOnline: ‘For a period this morning customers were unable to access mobile and online banking.
‘This is now fixed and we apologise to our customers for any inconvenience caused.’
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