HDFC Bank Data Leak? Customer Receives Several OTPs For 'Fraud' Transactions In Different Currencies
hdfc bank data leak? customer receives several otps for ‘fraud’ transactions in different currencies
New Delhi: In what could be an incident of customer data leak, a Delhi-based customer of HDFC Bank reported several attempts of illegal monetary transactions in multiple currencies. The customer also shared screenshots of the transactions with Times Network. The customer said that she received several OTPs on her registered mobile number.
As per ET Now Digital, these OTPs were sent to the customer’s number to execute transactions in different currencies over a span of a few days.
According to the screenshot shared by the customer, in the first transaction, the fraudsters tried to carry out a transaction of (New Taiwan Dollar) TWD 1490 at one ‘Taiwan High’. Meanwhile, the second transaction was for EUR 5 at ‘Chat.Versai’. The fraudsters tried to carry out the third transaction worth (Chinese Yuan) CNY 50.
Screenshots of the “fraud” transactions:
“(There seems to be an) HDFC data leak. Multiple attempts of fraud in different currencies (sic),” the complainant revealed to the business news website. A detailed response from the HDFC bank is awaited. A spokesperson of the HDFC told ET Now Digital, “Will review and revert.”
The incident was reported amid reports of an online data leak of six lakh customers of HDFC Bank’s non-banking financial services (NBFC) arm – HDB Financial Services. However, the bank denied the reports.
“Hi, we wish to state that there is no data leak at HDFC Bank and our systems have not been breached or accessed in any unauthorised manner. We remain confident of our systems. However we treat the matter of our customer data security with utmost seriousness and we continue to (sic),” HDFC Bank had tweeted on March 7 in a post on its X handle.
Notably, the Reserve Bank of India (RBI) has time and again highlighted existing flaws in the online banking systems of several Indian banks. The central bank has upped its ante against these flaws.