Zalo is thought to be gathering data from iPhone clipboards

from iPhone clipboards, gathering data, Zalo

Vietnamese texting and calling app Zalo is thought to be gathering data from iPhone clipboards without user consent.

Several iPhone users of the iOS 14 beta operating system have received notifications stating Zalo had copied and pasted clipboard info between applications.

Tran Tuyen, a Hanoi-based IT expert, said the fact that an app could collect data from a clipboard means Apple had allowed such a process and that it did not violate any policy. However, developers need to inform users how such data is used to avoid any misunderstanding.

Zalo’s terms and conditions request the app to be allowed access to contact, location, Internet access, personal user info (email, phone number, personal identification), and general info (Zalo version, phone properties), promising to keep messages private and not to track users.

Vo Duc Thang, director of cybersecurity education firm Athena, said the fact that Zalo could automatically collect clipboard data makes it difficult for users to know how such data is used however.

“Zalo automatically collecting clipboard data would create several security risks, if the copied data included usernames, passwords or bank account OTPs,” Thang said.

The app provider is yet to respond concerning the matter.

Zalo is not the only application found to be automatically collecting clipboard data. Popular apps like video-sharing social network app TikTok or weather forecast app AccuWeather have also been found to do the same. TikTok however has removed that function in a patch provided on the App Store, saying data collecting was to identify and prevent spamming.

Owned by Vietnamese tech firm VNG Corporation, Zalo began operating in 2012 as an Internet application for calling and texting, though tied to personal phone numbers. Zalo’s functions later expanded to include personal profiles and the uploading of images and videos.

It has grown into a popular messenger app, garnering over 100 million users globally after seven years.

Reported by Luu Quy, @Vnexpress

News Related


US, Indian tech firms bring logistics route optimisation solutions to VN

KMS’s office in the US. — Photo courtesy of KMS Solutions US technology consulting firm KMS Solutions has entered into a strategic partnership with Indian company Locus, a pioneer in deep-tech supply chain... Read more »

Telecom industry expects high growth in the next five years

A production line at An Tien Industries JSC. The company tops the list of the FAST500 ranking. — Photo Five sectors of telecoms, information and technology, clean agriculture, clean technologies, retail, healthcare... Read more »

Two more payment intermediary services licensed in Viet Nam

The e-wallet with the most users, Momo, belongs to M_Service JSC, and is one of 34 non-bank payment intermediary services in Viet Nam. — Photo The State Bank of Viet Nam (SBV)... Read more »

GrabFood takes biggest bite of food delivery in Viet Nam: survey

Grab Food makes up 79 per cent of the Vietnamese food delivery market. — Photo Grab GrabFood is the most popular food delivery application in Viet Nam with 79 per cent market share,... Read more »

Security experts ask internet users to better protect themselves

Customer information shared with service providers is sometimes unexpectedly leaked, raising the threat of cyber attacks. — Photo Truong Quynh Mai was terrified when she received a phone call saying she had... Read more »

Vietnamese businesses among top targets for phishing in Southeast Asia

Cybercriminals have actively attacked small and medium businesses (SMBs) in Southeast Asia this year, according to global cybersecurity company Kaspersky. It said its anti-phishing system prevented 834,993 phishing attempts against companies with 50-250... Read more »

Robotic automation pivotal in powering manufacturers during an economic downturn

Cobots could potentially improve productivity for Viet Nam’s manufacturing sector by up to 30 percent. — Photo courtesy of Universal Robots Denmark-based collaborative robots (cobots) manufacturer, Universal Robots, urged Viet Nam’s firms to... Read more »

Ninja Van raises new funding

Ninja Van operates in Southeast Asia, including Viet Nam. — Photo Ninja Van Ninja Van, an e-commerce logistics company, has raised at least US$274 million in new funding, reported TechInAsia. The company operates... Read more »

Intellectual property vital for firms: experts

World Intellectual Property Day is on April 26. — Photo The Intellectual Property Office of Viet Nam has implemented measures to encourage research, innovation and application of creative achievements in science and... Read more »

E-learning methods see boom during COVID-19 pandemic

  Viettel Study has seen user numbers skyrocket during COVID-19 thanks to its modern e-learning infrastructure and free data fees. — Photo E-learning models were expected to boom amid the COVID-19 outbreak... Read more »