M&S 'not unhappy' with Ocado Retail, says chairman

FILE PHOTO: Pedestrians walk past the Marks & Spencer store near Marble Arch on Oxford Street, in London, Britain, February 29, 2024. REUTERS/Hollie Adams/File Photo

By James Davey

LONDON (Reuters) - British retailer Marks & Spencer is "not unhappy" with the current performance of Ocado Retail, its online supermarket joint venture with Ocado Group, M&S chairman Archie Norman told investors on Tuesday.

FILE PHOTO: An Ocado delivery van is seen driving in Hatfield, Britain February 26, 2021. REUTERS/Matthew Childs/File Photo

In its year to March 30, M&S's share of Ocado Retail's adjusted loss increased to more than 37 million pounds ($47 million), and M&S has previously been critical of the joint venture's management.

"Overall we're not unhappy with where Ocado (Retail) is. Of course there's a lot to do... but there's a lot good going on," Norman said at M&S's annual shareholder meeting in response to an investor question.

M&S CEO Stuart Machin said: "The bad news is out the way", and highlighted Ocado Retail's strong current sales growth.

"The more growth we get... the more cost benefits we can get, and the more value we can pass on to customers," he said, noting a greater proportion of M&S products being sold on the site.

Machin said that if M&S's current UK grocery market share from stores of 3.6% estimated by researcher NIQ is added to its sales from Ocado Retail, its market share would be in line or more than that of Waitrose.

The retailer and Ocado Group are however still wrangling over the final payment for M&S's share of the joint venture which was formed in 2019.

M&S says the joint venture has not met the performance criteria for the payment. Ocado Group says the target should be adjusted and has threatened legal action.

"A joint venture's always hard work, there's always little points of friction," added Norman.

Last month, Ocado Group's shares slumped after the online group said its Canadian supermarket partner Sobeys had paused the opening of a fourth robotic warehouse.

($1 = 0.7900 pounds)

(Reporting by James Davey; Editing by Jan Harvey)