Carpet cleaner SLAMS customer who complained about his work and demanded a full refund - as he shares disgusting before and after photos from inside her house

Kvontay Devon, from Mississippi, regularly posts TikToks to show off his cleaningRecently, he candidly shared the exchange he had with a disgruntled customerKvontay admitted he refused to send the refund - and posted photos of his work 

A carpet cleaner has furiously slammed one of his own customers after she complained about his work and demanded a full refund.

Kvontay Devon, from Jackson, Mississippi, regularly takes to TikTok to share the results of his deep-cleaning efforts in clients' cars and homes.

But, more recently, he candidly shared the exchange he had with one disgruntled customer who wanted him to return his $200 fee for cleaning four rooms.

Entrepreneur Kvontay admitted that he refused to send the money back - as he shared disgusting before and after photos from inside her house.

Entrepreneur Kvontay Devon, from Jackson, Mississippi, regularly takes to TikTok to share the results of his deep-cleaning efforts in clients' cars and homes

Entrepreneur Kvontay Devon, from Jackson, Mississippi, regularly takes to TikTok to share the results of his deep-cleaning efforts in clients' cars and homes

He recently shared the exchange he had with one disgruntled customer who complained about his work and demanded a refund. Pictured: Her carpets before cleaning
He recently shared the exchange he had with one disgruntled customer who complained about his work and demanded a refund. Pictured: Her carpets after cleaning

He recently shared the exchange he had with one disgruntled customer who complained about his work and demanded a refund. Pictured: Her carpets before cleaning (left) and after (right)

Kvontay took to his business account to post a carousel photo set of the text exchange he had with the client called Sylvia.

Following the appointment at her house, she sent an image of what appeared to be a very clean carpet as she queried: 'Is this how it was supposed to look?

'I didn't get a chance to see it as soon as you finished and my husband is saying it looks half-done.'

Kvontay responded: 'Yes ma'am, that's the best it was going to get, considering the condition. I went over it several times as well. Could you specifically tell me what your issue is?'

Sylvia said simply that it 'just doesn't look clean' - rather than citing any specific issues - adding: 'We don't have money to waste.'

The cleaning expert offered to redo the carpet but conceded: 'I went over it to my ability so it won't be much of a difference if I do.'

The client declined his offer, said that a full refund would be better and then chased to see if Kvontay had sent it.

It is unclear how much time had elapsed between the texts before Sylvia sent a further follow up that read: 'It's unprofessional as f**k for you to not send my money back, and just ignore me! I need my money back now!'

Other social media users were quick to heap on the praise for his work and urged him not to send any money back

Other social media users were quick to heap on the praise for his work and urged him not to send any money back

Read More

Why your bedroom carpet can be dirtier than a TOILET - as we reveal how often you need to use a vacuum

article image

But Kvontay had other ideas as he wrote back: 'You expect me to send you a full refund for a completed job? No ma'am. Have a nice day.'

The final text in the exchange, sent from Sylvia, read: 'I told you when you came in what I was expecting! And this is not it.

'Your unprofessional a** rushed through my carpet. My husband even said the [same] s**t!

'We could have paid way less elsewhere for this bulls**t. We don't have extra money to spend. You need to send my money back now.'

However, Kvontay got the last laugh by sharing shocking before and after images of the cleaning job - which showed drastic results.

And other social media users were quick to heap on the praise for his work and urged him not to send any money back.

'Her carpet was FOUL! You did amazing,' one wrote.

Another added: 'I'd be using this before and after as marketing, this is crazyyy! Carpet looks brand new.'

Someone else wrote: 'She can't be serious... you worked some MAGIC over there with that carpet.'

Kvontay did not specify whether he continued the exchange with the client.

But, following the widespread furor, he took to the platform once again to respond to requests that he show the other rooms he had completed for the customer in question.

'I saw y'all comments asking, "how did the other rooms look," lol. I didn't get the other two. I only got two,' he wrote.

'More pictures of client carpet that wanted refund. This was the baby's room.'

And the transformation looked equally as astonishing.

OTHER NEWS

36 minutes ago

Flyers re-sign young forward to a two-year contract

36 minutes ago

4-star ATH Zymear Smith decommits from Alabama

36 minutes ago

Look: RB Joe Mixon dons Texans' new uniform for the first time

36 minutes ago

NFL News: CeeDee Lamb is ready to leave Dallas Cowboys

36 minutes ago

€100m Euro 2024 star on Liverpool radar as Anfield goalkeeper uncertainty grows

36 minutes ago

This 1920s Palm Beach Home Is Full of Old-World Romance—but It's Far From Stuffy

36 minutes ago

C$ climbs to 8-day high as U.S. data pressures greenback

36 minutes ago

Zelenskiy Laughs Off Question About Biden's Age

36 minutes ago

‘Confident’ Maple Leaf Anthony Stolarz vows to support, but push, Joseph Woll

36 minutes ago

Chicago Bears let Caleb Williams face unnecessary risk this offseason, per NFL insider

36 minutes ago

Rutgers Football international prospect Jack Scullion

36 minutes ago

Pre-Hispanic Ball Court and Curious Circular Structure Discovered

36 minutes ago

Former NFL All-Pro makes bold prediction about Steelers QB Russell Wilson

40 minutes ago

Winnipeg residents voice concerns over safety due to homeless encampments

40 minutes ago

Want to help plan large Kelowna waterfront park?

42 minutes ago

S&P 500, Nasdaq post record closing highs as data stokes hope for rate cut

42 minutes ago

ATM cash withdrawals expected to reach £235million as voters go to polls

42 minutes ago

‘Focused’ Toney ready to play his part as England prepare for Swiss

42 minutes ago

Nvidia is starting to act like its own asset class

42 minutes ago

NBA Free Agency: 'Slight Favorites' Emerge to Sign All-Star DeMar DeRozan

42 minutes ago

England's 43-year streak on the line against Switzerland at Euro 2024

42 minutes ago

'Distasteful arrogance': World laughs at Stokes claim

42 minutes ago

Caitlin Clark Joined WNBA Legend Sue Bird With Historic Achievement on Tuesday Night

42 minutes ago

Aussie Open finally gets a new home

42 minutes ago

Nvidia is hot. But 4 companies in the S&P 500 are on an even hotter streak

42 minutes ago

Sonay Kartal 'an absolute inspiration' to hometown after securing third-round spot at Wimbledon

42 minutes ago

Super Micro Computer Stock Leaves the Russell 2000. Here’s What’s Left.

42 minutes ago

'Feed my cat': Court hears accused made death arrangements at Coutts blockade

42 minutes ago

Tesla bull Cathie Wood's ARK just sold $15 million worth of the stock

42 minutes ago

Tennis-Wimbledon order of play on Thursday

42 minutes ago

Andrey Rublev meltdown at Wimbledon: Russian star throws tantrum, hits self with racket repeatedly

42 minutes ago

Novak Djokovic sends public message to Nick Kyrgios after Wimbledon win

42 minutes ago

Croatia keeps Olympic hopes alive despite loss, but fails to shut door on Doncic, Slovenia

42 minutes ago

SpaceX completes Starlink launch, brings Direct to Cell satellite total to 103

45 minutes ago

Don't Toss Old Pillows. Here Are 12 Ways To Repurpose Them In Your Home & Garden

45 minutes ago

The 33-Foot Anaconda That Would’ve Broken Records

45 minutes ago

Five decisions key to Mert Gunok's wonder save for Turkey

45 minutes ago

Bruno Fernandes suffering as Cristiano Ronaldo told he's created a huge problem

45 minutes ago

A Hidden Energy Source Was Found Underneath Texas

45 minutes ago

NRL Tipping Round 18: The Roar's expert tips and predictions - Broncos in a tailspin as premiers roll into town