Yelp has removed thousands of 'review bombing' attempts that target businesses' COVID-19 safety measures such as vaccine requirements

© Photo by PATRICK T. FALLON/AFP via Getty Images Kindrick Brooke checks a vaccination card outside Risky Business in Los Angeles. COVID-19 vaccines are highly effective at preventing serious illness and death. Photo by PATRICK T. FALLON/AFP via Getty Images

  • Businesses on Yelp can now specify COVID-19 vaccine requirements for customers and staff.
  • This has led some people to try to “review bomb” bars and restaurants with one-star reviews.
  • Yelp freezes company pages when review bombing is suspected and proactively removes reviews.
  • See more stories on Insider’s business page.

Bars and restaurants that list their vaccine requirements on Yelp are being hit with one-star “review bomb” attempts proactively removed by Yelp, WSJ reported on Tuesday.

While Yelp’s content guidelines require that reviews be based on first-hand customer experience, some users are taking to the platform to post opinions on COVID-19 vaccine and mask mandates.

“Not sure why my review was removed,” one user wrote in a since-removed one star-review on the Yelp page for cocktail bar The Alembic in San Francisco. “This bar has recently implemented a medical apartheid which is just horrific.”

Insider’s Allana Akhtar spoke to Kathryn Kulczyc, the co-owner and general manager of The Alembic earlier this August. Kulczyc said that while the negative Yelp reviews were harmful, she believed requiring proof of vaccination was the best way to protect her staff from the virus.

“People were calling us Nazis,” Kulczyc told The Wall Street Journal. “Saying that we supported the devil because we wanted proof of vaccination.”

-Yelp (@Yelp) August 2, 2021

Attempted review bombings on Yelp are not entirely new – when the company launched a feature that highlighted minority-owned businesses in response to the Black Lives Matter movement, a similar system was put in place to remove hateful or racist reviews that violated content guidelines.

Yelp launched “unusual activity alerts” as a way to detect cases of review bombing. Triggered by abnormal spikes in page traffic, Yelp moderators can freeze the businesses’ page and delete posts in violation of the app’s content guidelines. However, this risks positive reviews from being frozen as well.

“When a business gains public attention, people often come to Yelp to express their views on the matter,” Noorie Malik, VP of User Operations wrote on the company website. “Mitigating against these ‘review bombing’ events has become a significant issue for online review platforms.”

She added that Yelp is proactively monitoring pages that choose to indicate their vaccine requirements on the app in order to avoid “backlash.”

Read the original article on Business Insider

Internet Explorer Channel Network
News Related

OTHER NEWS

Queen Elizabeth II will not attend COP26 climate change summit

© Provided by Cover Media Queen Elizabeth II Queen Elizabeth II has “regretfully” decided to not attend the upcoming COP26 climate change summit following a recent stay in hospital. The ... Read more »

Jury out to consider Sala plane crash verdict

© PA Emiliano Sala (pictured) and pilot Dave Ibbotson died after the plane they were flying in crashed over the English Channel in 2019 The jury in the trial of ... Read more »

England vs Bangladesh, ICC T20 World Cup 2021, Live Cricket Score: Livingstone breaks promising partnership as Rahim walks back

16:27:55 IST Afif Hossain, left handed bat, comes to the crease. 16:27:42 IST Scratch off that boundary as England huddle together in celebration. Rahim missed with the reverse and three ... Read more »

High Time IPL Got The Valuation it Deserved, Says Ness Wadia After Lucknow Franchise Gets Sold for Whopping 7,000 Crore

© Provided by News18 High Time IPL Got The Valuation it Deserved, Says Ness Wadia After Lucknow Franchise Gets Sold for Whopping 7,000 Crore Ness Wadia, the co-owner of the ... Read more »

Changes to tests for fully vaccinated arrivals

Fully vaccinated passengers arriving from outside the Common Travel Area are now legally required to buy lateral flow tests on arrival in Guernsey. © Getty Images Lateral flow tests will ... Read more »

Jen Senko on how Fox News brainwashed her dad — and is now prepping its audience for fascism

© Provided by Salon Capitol Riot; Trump Supporters Armed supporters of President Trump chant during a protest on January 6, 2021 in Salem, Oregon. Trump supporters gathered at state capitals ... Read more »

Brawl-o-Ween event is live on Brawl Stars

Brawl Stars is entering its spooky season, with new skins and a new limited-time game mode. © Provided by Dot Esports The Brawl-o-Ween event started earlier today, with a short ... Read more »

Where to Find Candy for Hollowhead's Quest in Fortnite

Here’s where to find candy for Hollowhead’s quest in Fortnite. The Fortnitemares celebrations are still going strong. Hollowhead has appeared and is offering some new challenges to willing players. One ... Read more »

Bloomsbury buoyed by early orders from bookshops to avoid Christmas disruption

Bloomsbury Publishing hailed record half-year sales and profits as it revealed that retailers are getting books in earlier than usual in a bid to avoid Christmas disruption. It saw shares ... Read more »

During 6.5 magnitude earthquake in Taiwan, Yvonne Lim and family hid under the table

© The Independent Singapore © The Independent Singapore Taipei — On Oct 24, Sunday, there was a series of earthquakes that struck the Yilan and Hualien counties of Taiwan and ... Read more »

The human faces behind Germany's surge in migrants via Belarus

© JENS SCHLUETER more than 6,100 illegal migrants who have entered Germany via Poland from Belarus since the beginning of this year, most of them from the Middle East, according ... Read more »

'Wasn't enough' - Noel Whelan questions Aston Villa training

Pundit Noel Whelan has questioned what work Aston Villa have done to get Ollie Watkins and Danny Ings firing together. The two strikers have failed to hit it off as ... Read more »

Use Amrit Mahotsav logo while airing programmes on 75 years of independence: Centre tells TV channels

Centre as asked TV channels and media platforms to use Amrit Mahotsav logo while airing programmes related to 75 years of independence. The Information and Broadcasting Ministry has issued an ... Read more »

Jyoti Saxena Wants THESE Contestants To Be Eliminated From Bigg Boss 15

© Provided by Lehren Jyoti Saxena Wants THESE Contestants To Be Eliminated From Bigg Boss 15 This week, 3 contestants have been nominated in the Bigg Boss 15 house: Simba ... Read more »

A California In-N-Out was shut down for refusing to check diners' vaccination status

© Photo by Alex Tai/SOPA Images/LightRocket via Getty Images An In-N-Out Burger sign seen in San Francisco. Photo by Alex Tai/SOPA Images/LightRocket via Getty Images Health officials closed a California ... Read more »

Elon Musk is concerned about the short-term rise in inflation - but that doesn't stop him enjoying things like avocado toast and fancy coffee

© Maja Hitij/Getty Images Tesla boss, Elon Musk. Maja Hitij/Getty Images Elon Musk could soon become the first person whose net worth hits $300 billion. Morning Brew indicated on Tuesday ... Read more »

Sooryavanshi song Mere Yaaraa Twitter Review: Netizens in awe of Akshay Kumar & Katrina Kaif's melodious track

© Provided by Pinkvilla Rohit Shetty’s Sooryavanshi, starring Akshay Kumar and Katrina Kaif, made the headlines this morning as the makers unveiled the new track from the cop drama. After ... Read more »

Trae Young and the NBA's rule changes in 2021: Initial impact, early adjustments for Hawks' star

Prior to the start of the 2021-22 season, the NBA announced a number of new rule changes. To crack down on “overt, abrupt or abnormal non-basketball moves,” the league revealed that ... Read more »

7 key questions with 100 days to go until the 2022 Beijing Winter Olympics

Another iteration of the Olympic Games is just around the corner. And these Games, like the Summer Olympics in Tokyo before them, promise to be memorable. With the opening ceremony ... Read more »

'Worthy' Wolves youngster compared to Aston Villa's John McGinn as he's tipped for the top

He has been the centre of rave reviews after his spectacular solo goal at the weekend against Steven Gerrard’s Rangers side. And St Mirren boss Jim Goodwin believes Connor Ronan ... Read more »

Dog walker recalls ‘peculiar' churchyard discovery of Port victims

A dog walker has described the “peculiar” discovery of two victims of serial killer Stephen Port three weeks apart. Over 16 months, Port gave four young gay men fatal doses ... Read more »

Biden joins U.S.-ASEAN summit

In his opening remarks to the summit, Biden said the United States was committed to the central role of the 10-nation ASEAN in the region and ASEAN nations can expect ... Read more »

FDA panel recommends Pfizer vaccine for kids 5-11; maker of COVAXIN looks to start US trials of vaccine: COVID-19 updates

After a discussion where it was pointed out that more than 40% of American children ages 5 to 11 had contracted COVID-19 by the end of June, a panel of Food ... Read more »

Manchin speaks out about his tough bargaining with Biden, fellow Democrats

“I don’t know where in the hell I belong,” Sen. Joe Manchin, the West Virginia Democrat, said Tuesday when asked about possibly switching parties amid his stubborn bargaining with frustrated ... Read more »

The biggest problems with the £37bn NHS Test and Trace system

© Provided by The Week NHS Test and Trace has proven to be an “eye-watering” waste of taxpayers’ money, the government spending watchdog has concluded. SEE MORE How reliable is ... Read more »

Budget 2021 latest news: Rishi Sunak expected to slash beer duty - live updates

© AFP The Budget begins: Rishi Sunak has left the building – AFP Markets blog live: Budget latest from our business desk How NHS Test & Trace frittered away £37bn ... Read more »

Mary Berry praises “lovely” doctors after spending 10 days in hospital

© Getty Images Mary Berry has spoken about how “lovely” the doctors and staff were when she recently broke her hip and had to spend 10 days in hospital. Read ... Read more »

Josh Cavallo: Australian footballer comes out as gay, saying: 'I'm tired of this double life'

21-year-old Adelaide United midfielder Josh Cavallo says in an emotional video on Instagram: "There's something personal that I need to share with everyone: I'm a footballer, and I am gay." Read more »

Claressa Shields hits out at Jake Paul: 'If we were to spar, I'd use one hand - I would embarrass him'

Claressa Shields is in her second MMA fight on Wednesday night in the Professional Fighters League before returning to the boxing ring in December in the UK, live on Sky Sports, sharing a bill with her rival Savannah Marshall Read more »

Can insurance companies meet immediate treatment cost of accident victims? Kerala HC to examine

Can insurance companies meet the immediate treatment costs of accident victims is a question being examined by the Kerala High Court, which has initiated a PIL on its own to ... Read more »

Biden nominates permanent chair giving Democrats new FCC majority

© Provided by City AM President Joe Biden announces his nominees to the Federal Communications Commission (FCC), including designating acting Chair Jessica Rosenworcel as a permanent chair. Rosenworcel, a Democrat, has ... Read more »

Asylum-seekers staying in hotel pending age assessment was ‘unlawful', says judge

© PA Brent council acted “unlawfully”, judge says. – PA A London council acted unlawfully when a child seeking asylum remained in a hotel pending assessments of their age, a ... Read more »

'Tears', 'Please' - Many MUFC fans erupt as Romano now shares 'absolutely mad' Pogba update

© Provided by Transfer Tavern 2021-10-24T165432Z_616001475_UP1EHAO1AYUXY_RTRMADP_3_SOCCER-ENGLAND-MUN-LIV-REPORT Manchester United are still at risk of losing midfielder Paul Pogba on a free transfer next summer. That’s after his agent, Mino Raiola, revealed ... Read more »

Dutch court awards Crimean gold artefacts to Ukraine

© Provided by Al Jazeera The pieces include a solid gold Scythian helmet, a golden neck ornament, gems, helmets and scabbards [File: Peter Dejong/AP] A Dutch appeals court has ruled ... Read more »

Heirat trotz Kontaktverbot: Wie Bayerns Star dem Gefängnis entging

Wenige Stunden, bevor der französische Nationalspieler Lucas Hernández hinter Gitter musste, gab ein Gericht seiner Berufung statt. Ein Fall zwischen häuslicher Gewalt und Kuriosum. © Foto: Matthias Schrader (Keystone) Er ... Read more »

„Der 25. November wird kein Freedom Day sein“

© WELT SPD, Grüne und FDP wollen die „epidemische Lage“ beenden. Bis Ende März 2022 soll es eine Übergangsregelung geben. Was das genau bedeutet, erklären Göring-Eckardt, Buschmann und Wiese in ... Read more »

Here's What You Can Do To Lower Your Covid Risk As The Government Hesitates Over Plan B

Covid cases have risen to worryingly high levels yet Downing Street has refused to introduce any “immediate” measures which could curb the spread of the virus. The government has publicly ... Read more »

Mike Tomlin: Playoff loss to Browns won't be rallying cry this week

© Provided by NBC Sports The Steelers will face the Browns on Sunday for the first time since losing to them in the first round of last season’s playoffs and ... Read more »

Containment won't work with China

The United States and China have been engaged in strategic competition for years — a fact that only the U.S. has been slow to recognize. © Provided by Washington Examiner ... Read more »

D-Day for Rishi Sunak: What do City insiders expect from the Autumn Budget?

© Provided by City AM In today’s Autumn Budget, Chancellor Rishi Sunak will outline how he plans to “drive growth while keeping the public finances on a sustainable path”. City A.M. ... Read more »
On free-english-test.com you will find lots of free English exam practice materials to help you improve your English skills: grammar, listening, reading, writing, ielts, toeic