TSB to shut 36 bank branches and cut 250 jobs in major overhaul - see list of closures
TSB has announced 36 bank branch closures
TSB has announced plans to close 36 bank branches and cut 250 jobs across the business.
The majority of the bank closures will take place in September this year, while some are also scheduled to happen in May 2025. TSB said the closures are down to fewer people visiting its branches, with 96% of all TSB transactions now taking place outside of a branch.
TSB will have 175 branches left after these closures. TSB said it will be opening two new TSB Pods in Workington and Torquay, plus six new TSB Pop-ups in Lerwick, Stornoway, Tenbury Wells, Bude, Flint and Aylsham, for customers who need face-to-face support. The job cuts will be in the fraud operations of the bank, central operations as well as job losses in the bank’s branch network because of the closures announced today.
A TSB spokesperson said: “The decision to close a branch is never taken lightly, but our customers are now doing most of their banking digitally and we need to move to a better balance of digital and face-to-face services. We remain committed to a national branch network and through innovation and integration with video, telephone, digital, branch and other face-to-face services TSB customers have more ways to bank with us than ever before.”
Unite regional officer, Andy Case said: “The decision by TSB to cut 250 roles is a grave mistake. These workers perform essential work in the fraud departments and across the branch network. Through extensive negotiations Unite has been able to substantially reduce the number of jobs at risk.
“However, that isn’t sufficient, the union is pressing TSB to urgently reconsider its damaging bank branch closures plan. At a time when customers are increasingly concerned about financial fraud and often need support from a local bank branch this is the wrong course of action.”
Full list of TSB closures
2024 closures
- Alloa – September 19
- Bedworth – September 3
- Birmingham, Pype Hayes – September 26
- Bridlington – September 12
- Buxton – September 10
- Carmarthen, Blue Street – September 17
- Cwmbran, General Rees Square – September 18
- Dovercourt – September 5
- Edinburgh, Leith – September 17
- Felixstowe – September 10
- Frome – September 19
- Glasgow, Cardonald – September 25
- Glasgow, Castlemilk – September 24
- Haddington – September 5
- Hounslow – September 4
- Lerwick – September 10
- Leven – September 18
- London, Bethnal Green – September 11
- London, Clapham – September 12
- Longton – September 11
- Manchester, Middleton – September 12
- Newcastle Upon Tyne, Milvain – September 18
- Peterhead – September 25
- Sheerness – September 24
- Stornoway – September 3
- Torquay, St Marychurch – September 25
- Whitehaven – September 4
2025 closures
- Amble – May 2025 (exact date to be confirmed)
- Aylsham – May 2025 (exact date to be confirmed)
- Banff – May 2025 (exact date to be confirmed)
- Bedlington – May 2025 (exact date to be confirmed)
- Bude – May 2025 (exact date to be confirmed)
- Crook – May 2025 (exact date to be confirmed)
- Flint – May 2025 (exact date to be confirmed)
- Tenbury Wells – May 2025 (exact date to be confirmed)
- Whitchurch – May 2025 (exact date to be confirmed)