Surface Duo 2 review roundup: Experts weigh in on Microsoft's new foldable

Asia's Tech News Daily

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The Surface Duo 2 impressed reviewers but still has its flaws.

What you need to know

  • Microsoft launched the Surface Duo 2 today.
  • Reviews for the device include many compliments, with many noting a marked improvement over the original.
  • Software bugs hurt the Duo 2 in the eyes of many reviewers.
  • The Surface Duo 2 is available today starting at $1,500.

Microsoft’s Surface Duo 2 officially launched today. Reviews for the foldable started rolling in today, including quite a bit of praise for the unique device. Many outlets highlight improvements in the Duo 2 compared to its predecessor, including a better processor, improved camera setup, and refined design. While most reviews gave the Duo 2 praise, the device has its flaws. Here’s a collection of what industry experts think about the Surface Duo 2.

Our executive editor Daniel Rubino said in his Surface Duo 2 review:

The good news is Surface Duo 2 is a giant leap forward in the concept. It is more impressive than ever with a triple camera array, 90Hz curved displays, NFC, 5G, and the potent Snapdragon 888. The software is also better — faster, snappier … and generally less buggy (more on that later).

He concluded:

Don’t let anyone tell you differently: Surface Duo 2 is a huge improvement over the first model. But the actual Surface Duo experience is waiting for another chapter, making Surface Duo 2 a nice milestone but still a novelty for many.

The folks over at XDA had plenty of compliments to give the Duo 2, especially surrounding its design:

I do quite love the Surface Duo 2. There’s something about it that’s pleasant and delightful, and the productivity aspect of it is real. If you spend a lot of time working on the go, you’ll find that it’s super useful to have one app on one screen and another app on the other.

Microsoft really did a great job with this one. The camera is improved, and most importantly, the software is a lot better. I just hope that the Redmond firm continues to do well with it by servicing it with software updates.

Brad Sams complimented the Surface Duo 2 for embodying the Surface brand in his review for Petri:

The Duo 2 is not perfect but it’s also unique and while the OS is not Microsoft’s, it embodies the spirit of the Surface brand well. For the right user, especially an IT Pro who knows how to get the most of the dual-screen arrangement, it’s much easier to recommend the Duo 2 to that user as the hardware specs should keep the device running smoothly for years, even if the software updates never arrive.

Marques Brownlee is more critical of the Surface Duo 2. He goes as far as to ask if the device can be saved, claiming that the form factor of the Duo 2 might be flawed at its core. The description of his review reads, “Microsoft Surface Duo 2 is both better… and worse? Does this dual screen passport fold have a future?” His review echoes those sentiments several times.

The Verge’s review of the Duo 2 also criticizes the form factor of the device:

It’s easy to see the potential in the Surface Duo line. You can dream up all kinds of different ways you’d put two screens to use, get more work done, and live in the future.

But it doesn’t take long for those dreams to come crashing down to reality. Between the bugs and inherent awkwardness of the form factor, the Duo 2 is just a difficult device to live with day to day, much like its predecessor. Despite Microsoft addressing many of the omissions of the first generation — a proper camera, NFC, dual speakers, 5G, current processor — the Duo 2 still feels like a secondary device, something you carry alongside your primary phone for taking pictures, paying for things, and general phone stuff.

Overall, it seems like reviewers believe Microsoft did a good job improving upon the original Surface Duo. The internal specs are better, the camera is improved, and the design is a natural evolution of the form factor. Whether that form factor is worth the pricetag the Duo 2 holds differs greatly from expert to expert. Bugs and software issues also pop up in many reviews.

Surface Duo 2

© Provided by Windows Central

From $1,500 at Microsoft

From $1,500 at Best Buy

The Surface Duo 2 is a unique foldable phone with two displays. It has a Snapdragon 888 processor, a triple-camera setup, and supports 5G and NFC.

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