Qantas reinstates vegetarian option on short flights following backlash

Qantas has reinstated a vegetarian meal for economy passengers on all domestic flights after a decision to remove the option on short-haul trips resulted in a fierce public backlash.

At the onset of the COVID-19 pandemic in 2020, Qantas reduced its meal offerings for economy passengers travelling for less than 3.5 hours to one snack option, often a chicken and leek pie or a vegetarian quiche or corn fritter. The single option meant some vegetarian passengers missed out on a meal during their flights.

The carrier said the decision to reduce the offering came due to “high levels of wastage”, but on Friday it said it would reinstate vegetarian options and fresh fruit on all flights.

“Qantas will monitor take up of these options and make any further adjustments to make sure we reflect customer preferences,” a statement from the airline said.

Passengers on all international flights, domestic Business and on domestic Economy cabins on flights over 2.5 hours are provided with a “range of dietary meal options”, the airline continued.

Qantas also said it introduced plant-based options on “almost all” international flights last year and committed to phasing out single used plastics, often used in food packaging, on board and in its lounges.

The airline’s executive manager of product Phil Capps said the airline was forced to make “alterations” to service during COVID-19 and was “in the process” of refreshing its menus.

“We’re in the middle of a broader menu refresh for our domestic network that will roll out from October, which includes new vegetarian options. There’s a lot of work happening to get Qantas back to its best and that includes listening to the feedback from our customers as we keep investing in our product and service,” Capps said.

Regional Express offers a complimentary savoury or sweet snack as well as beverages to all passengers on Rex flights. Virgin Australia does not provide a complimentary snack or meal option for any economy seats on any domestic flights.

Qantas has been under heavy scrutiny in recent months as customers have raised concerns over a continued spate of delayed flights and misplaced bags.

The aviation industry is also struggling with insufficient staff numbers due to the tight labour market and impacted migration levels.

Last week, Qantas said the number of flight cancellations was tracking at 2 per cent for the month so far, which is below pre-COVID levels.

Mishandled bags are at six per 1000 customers overall, down from nine last month when the company was forced to increase connection times to 90 minutes in an effort to reduce the number of lost bags.

The Business Briefing newsletter delivers major stories, exclusive coverage and expert opinion. Sign up to get it every weekday morning.

News Related

OTHER NEWS

Eriksen claims United lacked 'courage' against City after 6-3 thumping

Christian Eriksen says Manchester United had ‘a very bad day at the office’ after they were thumped 6-3 rivals City. Erik ten Hag’s side were brushed aside in embarrassing fashion by ... Read more »

Embattled Ricciardo records season-best result

Daniel Ricciardo has finished fifth at the Singapore Grand Prix, marking his best performance of the season during a race marked by rain delays and crashes. The Australian rounded out ... Read more »

Marco Cecchinato treated himself to a triumph in Lisbon

Marco Cecchinato treated himself to a triumph in Lisbon Marco Cecchinato-Van Assche 6-3 6-3 Although a couple of days late, he really gave himself a nice birthday present Marco Cecchinato, ... Read more »

Tory MPs threaten rebellion against Liz Truss over mini-budget

Photograph: Oli Scarff/AFP/Getty Images Liz Truss is struggling to win over Conservative MPs to back her controversial mini-budget with some even threatening all-out rebellion amid fears they would once again ... Read more »

Eddie Jones' explicit warning to players eyeing England call-ups

Eddie Jones’ explicit warning to players eyeing England call-ups Eddie Jones has reacted to the new Gallagher Premiership season being launched with a glut of tries by warning his England ... Read more »

Voices: Truss’s privately educated cabinet has no concept of the reality of benefits – but I do

GettyImages-1243441682.jpg Editor’s note: The opinions in this article are the author’s, as published by our content partner, and do not represent the views of MSN or Microsoft. Sixty-eight percent of ... Read more »

Arsenal's next six Premier League fixtures compared to Chelsea, Tottenham, Man Utd and Man City

Arsenal made their return to Premier League action on Saturday when they faced Tottenham in the first North London Derby of the season. With bragging rights, points and their title ... Read more »

Palace aides in talks over whether they can stop publication of Prince Harry's tell-all book

Talks are reportedly being held behind palace doors to see if there is any way to stop the publication of Prince Harry’s memoir. The tell-all book written by the Duke ... Read more »

Taliban beat women protesting against school bombing, say witnesses

Photograph: AFP/Getty Images Women protesting against the suicide bombing of a school in Afghanistan, which killed 35 young Hazara women and girls on Friday, have been beaten and shot at ... Read more »

Coinbase paused transactions in US for hours to address bank transfer issues

Coinbase paused transactions in US for hours to address bank transfer issues Coinbase temporarily stopped transactions for users in the US due to an issue preventing the company from processing ... Read more »

Aust women, children to return from Syria

Clare O’Neil says any decision on repatriation from Syria is informed by national security advice. The federal government is set to implement a rescue plan to bring dozens of Australian ... Read more »

There's a New Quantum Computing Record: Control of a 6-Qubit Processor in Silicon

Qubits on silicon Another record has been broken on the way to fully operational and capable quantum computers: the complete control of a 6-qubit quantum processor in silicon. Researchers are ... Read more »

'He is just relentless': John Terry leads praise for Erling Haaland

Chelsea legend John Terry believes Erling Haaland could one day be regarded as the Premier League’s greatest ever player. The Norwegian hitman scored his third hat-trick in just eight appearances, ... Read more »

Dulbydilla, once a forgotten railway town, is put on the map by hobby historians

A locomotive on Queensland’s western line between Roma and Mitchell in 1885, during Dulbydilla’s peak. (Supplied: National Library Australia) Hobby historians have uncovered a forgotten town in Western Queensland that ... Read more »

College Football World Reacts To Auburn Fan Video

ESPN. Times are tough at Auburn right now. The Tigers fell to 3-2 on the season following Saturday night’s tough loss to LSU. Auburn blew a major lead against its ... Read more »

Labor to take 'responsible path': Chalmers

Jim Chalmers says the UK’s financial crisis is a “cautionary tale” for Labor’s October budget. Treasurer Jim Chalmers says the financial storm hitting the UK is a “cautionary tale” for ... Read more »

Erik ten Hag: Ronaldo stayed on bench 'out of respect for his career'

Piers Morgan has slammed Erik ten Hag after the Dutchman made the astonishing revelation that he kept Cristiano Ronaldo on the bench for the Manchester derby ‘out of respect for ... Read more »

Creased clothing is in. It’s OK to shelve the iron and reclaim your life

Photograph: Gilbert Carrasquillo/GC Images Something is happening in the fashion world that any time-poor consumer will be pleased about. Catwalk shows in Paris over the past week have shown evidence ... Read more »

Foreign call centre raided over alleged links to scam tricking Australians out of their superannuation

The moment a Metro Manila call centre was raided over alleged links to a scam targeting Australians. (ABC News) It’s a Friday morning inside a Philippines call centre on the ... Read more »

These Chinese-Indonesian women fled ethnic violence for Australia. Here's how it's shaped their work

Rani Pramesti created a digital graphic novel about the 1998 riots from the perspectives of women. (Chinese Whispers) Baca dalam bahasa Indonesia When Wendy Hartanti was just 11 years old, her parents sent ... Read more »

Loy Yang A power station's early closure prompts Latrobe Valley locals to ponder their future

Stephanie Sabrinkas and Josie Hess produce a podcast about the region’s transition from coal. (ABC Gippsland: Madeleine Spencer) Aside from moving away in their 20s to study, Stephanie Sabrinkas and ... Read more »

Kaila was forced to live in a motel with her two kids. The rental crisis made her homeless

Kaila Jobson has been forced to live in a motel room with her two children to put a roof over their heads. (Four Corners: Ryan Sheridan) In a motel room ... Read more »

Australian children rescued from Syrian camps need tailored support to reintegrate into society, expert says

A former ADF Special Operations intelligence analyst who is now an expert on countering violent extremism says Australian children brought out of Syrian refugee camps will require intensive support to ... Read more »

Toulouse and Montpellier clash is suspended as TEAR GAS is released

The Ligue 1 clash between Toulouse and Montpellier was brought to a halt after tear gas was thrown onto the pitch by away supporters. Toulouse were leading 4-1 when the ... Read more »

Trump staffers not returning White House records, National Archives says

FILE PHOTO: A detailed property inventory of items seized by the FBI from former President Trump’s Mar-a-Lago estate is seen after being released by a U.S. federal court in Florida ... Read more »

Credit Suisse executives reassure investors after CDS spike -FT

FILE PHOTO: Switzerland’s national flag flies above the logo of Swiss bank Credit Suisse in Zurich (Reuters) – Credit Suisse executives spent the weekend reassuring large clients, counterparties and investors ... Read more »

25 in 25: Greatest Grand Final moments in NRL era: Cowboys comeback? Benji flick? Sattler tackle? Storm penalty try?

The 25th season of the NRL is almost done and dusted so to commemorate the first quarter-century of this instalment of the premiership, The Roar will be looking back at ... Read more »

This Australian-designed spacesuit could help NASA take humans to Mars

Leaving Earth’s gravity should take a weight off your shoulders. And in a very literal sense, it does. You’re all but weightless, cruising through space, living out your Homer-Simpson-with-a-bag-of-potato-chips dreams. ... Read more »

Florida first responders go door-to-door rescuing families, pets from flooding in wake of Hurricane Ian

First responders in Seminole County, Florida, on Saturday were going door-to-door to help evacuate families as historic floodwaters continued to rise around their homes in the wake of Hurricane Ian. ... Read more »

NRL Grand Final: Brad Arthur makes no excuses for Parramatta's performance

NRL Grand Final: Brad Arthur makes no excuses for Parramatta’s performance Eels coach Brad Arthur has made no excuses for his side’s performance in the grand final, after they were ... Read more »

Passwords are flawed, but it's likely we'll be using them for decades. Here's why you should review yours

Experts say billions of passwords have already been published online. (Unsplash: Taskin Ashiq) It may the name of your pet, child or favourite TV show, or something more obscure, but for ... Read more »

UK Chancellor of the Exchequer called in for investigation after private party with vulture fund managers

British Chancellor of the Exchequer Kwasi Kwarteng and Prime Minister Liz Truss together at the Conservative Party’s annual congress. – Stefan Rousseau/PA Wire/dpa The new British Chancellor of the Exchequer, ... Read more »

Shoplifting rates go up as cost-of-living increases take hold in Tasmania

Sandra Boland has installed 30 surveillance cameras at her Newnham supermarket. (ABC News: Damian McInytre) Sandra Boland has been the manager at a supermarket in the Launceston suburb of Newnham ... Read more »

Donald Trump plans to ‘take revenge’ on Ron DeSantis if reelected, niece Mary Trump says

DeSantis-Trump.jpg If he is re-elected in 2024, Donald Trump is going to take “revenge” against his political antagonists, federal officials and even former allies like Florida governor Ron DeSantis, according ... Read more »

Haaland smashes MORE goal records in Man City's win over Man United

Erling Haaland has broken more records after scoring another hat-trick in Manchester City’s rampant 6-3 win over rivals Manchester United. The Norwegian striker has unsurprisingly been heavily among the goals ... Read more »

180 Russians who intended to flee to Georgia are recalled

Archive – Border between Georgian territories controlled by Georgia and those controlled by Russia. – Europa Press/Contacto/Nicolo Vincenzo Malvestuto The authorities of the Russian region of North Ossetia have issued ... Read more »

‘I felt terrified’: fans tell how Indonesian stadium disaster unfolded

Photograph: AFP/Getty Images Just after the match between Arema FC and Persebaya Surabaya had finished at Kanjuruhan stadium in Malang, East Java, Indonesia, on Saturday night, a group of three ... Read more »

Erik ten Hag makes four drastic changes at Man Utd in bid to improve culture

Erik ten Hag has seemingly left no stone unturned in his bid to improve the culture at Manchester United, a new report has revealed. The Dutchman was handed the top ... Read more »

Voices: The Tories have demolished the house – does Labour have the courage to build a better one?

GettyImages-1428333659.jpg Never has there been an organisation so enthused to grab a poisoned chalice with both hands and take a massive swig from it than Keir Starmer’s Labour Party. Having ... Read more »

London bus passengers 'disgusted' as woman gets her feet out but other question if it's 'really that bad'

Photo taken in London, United Kingdom Londoners have been divided after a woman was pictured with her feet out on a London bus. The lady had removed her shoes and ... Read more »
Breaking thailand news, thai news, thailand news Verified News Story Network