- Letitia Bishop purchased three sandwiches from the Subway inside Thorntons gas station in Columbus, Ohio, on January 5
- The receipt shows she was charged $1,021.50 for the order, including $1,010 for just one sub
- Staff at the Subway told her to contact the corporate office, and her bank refused to dispute the charge
A Ohio woman charged over $1,000 for only three Subway sandwiches was forced to wait weeks for a refund – making it difficult for her to afford groceries.
Letitia Bishop said she stopped at the Thorntons gas station in Columbus, Ohio, to purchase three subs for her and her family on January 5.
The receipt, obtained by WSYX, shows she was charged $1,021.50 for the order, including $1,010 for just one sandwich.
The typical cost of a sandwich from Subway ranges between $6.50 and $12.
‘There’s no way, unless it’s wrapped in gold or from some other place. I would never pay $1,010 for a Subway sandwich,’ Bishop told the local outlet.
Letitia Bishop said she stopped at the Thorntons gas station in Columbus, Ohio, to purchase three subs for her and her family on January 5
The receipt, obtained by WSYX , shows she was charged $1,021.50 for the order, including $1,010 for just one sandwich
She went back to the shop and was told by staff to contact the company’s corporate office.
‘I talked to the Subway person in person, and just was trying to see what was going on, and to see if they can instantly credit me back. They told me I had to get hold of Subway [directly]. There’s no phone number that leads to a live person,’ she said.
After attempting to dispute the charges with her bank, she returned to the store to find it had closed.
According to Subway’s website, the store at 4600 Winchester Pike is temporarily closed.
‘I’m just trying to make ends meet at this point,’ she said. ‘Stressed, overwhelmed — I couldn’t get groceries at one point because my account was negative.’
In a statement to Business Insider Monday, Bishop said she received a cash refund from a Thortons regional manner, nearly two months after the charge.
In November, an Atlanta woman was charged thousands of dollars at her local Subway after the store’s card machine apparently changed screens while she was completing her purchase.
Vera Conner was at a College Park Subway when she ordered a #4 Supreme Meats -commonly known as the Italian Sub – for an exact $7.54.
But a few days later, she discovered a $7,112.98 charge instead of the regular amount.
After attempting to dispute the charges with her bank, she returned to the store at 4600 Winchester Pike (pictured) to find it had closed
In November, an Atlanta woman was charged thousands of dollars at her local Subway after the store’s card machine apparently changed screens while she was completing her purchase
The shocked customer noticed that the number on the gratuity line matched several digits of her telephone number.
Conner believes that the screen changed to ‘requesting a tip’ when she was trying to enter her phone number to collect her Subway rewards points.
She said the store manager declined to talk to her and her credit card company, Bank of America, sent a denial letter instead of helping her.
Once she went public with her story, Subway told Channel 2 they were aware that she had disputed the charge.
Bank of America also contacted Subway and its corporate offices and requested a chargeback – which the fast-food chain has now confirmed that it will process.
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