NYC couple describe getting a $257,000 medical bill after their premature baby died in hospital, sparking a grim insurance battle

A pregnant woman (unrelated to the story) in hospital. Shutterstock

  • Two parents lost their daughter after she was born about 13 weeks early.

  • They later received an unexpected medical bill for over $257,000.

  • Their insurer accidentally paid out after they switched providers, and wants to be repaid.

A couple was billed for $257,000 by an insurance company after their premature baby died aged 25 days.

Brittany Giroux Lane and Clayton Lane received a demand for payment this summer, The New York Times reported.

The bill was from Cigna, which paid out the sum to Mount Sinai West hospital in Manhattan in error for the care of Alexandra, who was born 13 weeks prematurely and lived for less than a month.

In reality, the care had already been covered by UnitedHealthcare, which the couple switched to just before she was born. But while trying to get the money from the hospital, Cigna pursued the grieving parents.

Alexandra was born prematurely at the Mount Sinai West hospital in midtown New York 18 months earlier, a few days before Christmas 2018, The New York Times reported.

She died on the morning of Jan 15, 2019, per the Times. But it took around 18 months longer for the first demand to arrive.

“For them, it's just business, but for us it means constantly going through the trauma of reliving our daughter's death,” Clayton Lane told the Times.

“It means facing threats of financial ruin. It's so unjust and infuriating.”

According to The Times, Lane switched her healthcare after giving birth. Cigna was supposed to cover the bill for the 2018 care, while UnitedHealthcare was supposed to take on the bill for care provided in 2019, the Times reported.

But Cigna covered the whole bill, overpaying by $257,000. UnitedHealthcare also paid, meaning that the bill was paid twice in full, per the Times.

Although Cigna was already in talks with the hospital to get a refund, the couple received a notice asking them to pay the amount in full in the summer of 2020. They contacted the hospital, who said it would be dealt with, only to receive another notice in July 2021.

The Lanes have filed a complaint against Cigna.

In a statement, Mount Sinai said: “It is normal business practice to reconcile accounts with insurers in this manner. It is not typical for an insurer to pursue a patient in this way,” the Times reported.

“Our Alexandra was the light of our life,” Ms Lane said in a tweet on Tuesday, adding: “I hope that her story can help people understand challenges in our system.”

Her husband Clayton also tweeted on Tuesday: “The power these billion-dollar corps hold over people's lives is unreal. But we hope our story encourages @Cigna @MountSinaiNYC Admin and other providers to approach families with kindness and compassion.”

Read the original article on Business Insider

Internet Explorer Channel Network
News Related

OTHER NEWS

Fisher-Price Reinvents the Rotary Dial 'Chatter Telephone' for Adults — and It Has Bluetooth!

chatter telephone Mattel Inc. The Fisher-Price Chatter Telephone Ring, ring — your childhood is calling! On Tuesday, Fisher-Price unveiled its newest project: the relaunch of its Chatter Telephone. In honor ... Read more »

Procter & Gamble said it's seen a spike in sales of over-the-counter medicine as cold and flu season makes a comeback

© Provided by Business Insider Jeffrey Greenberg/Universal Images Group via Getty Images Procter & Gamble is seeing a spike in demand for products like cold medicine compared to last year. ... Read more »

3 reasons Texas' economy will be just fine without oil and gas - and so will the rest of the country

© Nick Oxford/Reuters Wind turbines in Loraine, Texas. Nick Oxford/Reuters Texas has been slowly shifting away from oil and gas, but their economy is still outperforming. The Dallas Fed said ... Read more »

Will Smith shows off the results of his 'Dad Bod Challenge,' months after saying he was in the 'worst shape' of his life

HANNIBAL HANSCHKE/Reuters Will Smith posted an Instagram video showing his body transformation progress. Smith started the “Dad Bod Challenge” after saying he was in the worst shape of his life ... Read more »

Boiler upgrade scheme: When can you claim £5,000 to swap gas for a heat pump?

The government’s new grant will help 90,000 homes install heat pumps. (Getty Images) The government has announced a boiler upgrade scheme that will provide tens of thousands of households with ... Read more »

CNN's John King reveals he has multiple sclerosis and says he's grateful for his colleagues who got vaccinated

CNN anchor and chief national correspondent John King revealed on Tuesday that he has multiple sclerosis. © CNN John King on CNN’s “Inside Politics.” CNN King made the announcement on ... Read more »

Adele says she still eats McDonald's once a week despite weight loss

Adele said thatr just because she has lost weight doesn’t mean she has stopped eating junk food. (Getty Images) Adele has confessed she still eats McDonald's once a week despite ... Read more »

Woman tries to drive over Insulate Britain protestors

An infuriated woman attempted to drive over Insulate Britain protesters as they blocked roads once again. Footage shared on Monday shows the driver pulling up behind the three blocking traffic, ... Read more »

A nurse made his entire day's wages trading crypto on his lunch break, so he quit his day job and now makes 7 figures

© STR/NurPhoto via Getty Images Bitcoin. STR/NurPhoto via Getty Images A 31-year-old quit his pediatric nursing job to trade cryptocurrencies, Bloomberg reported. Now, he makes seven figures, owns a vacation ... Read more »

The majority of cryptocurrencies are 'garbage' and only a few will emerge as winners, says Guggenheim's Scott Minerd

© PATRICK T. FALLON/AFP via Getty Images Scott Minerd of Guggenheim Partners raises his hand during the Milken Institute Global Conference. PATRICK T. FALLON/AFP via Getty Images Most cryptocurrencies are ... Read more »

ProShares' bitcoin futures fund is on track to be one of the biggest ETF launches ever, drawing massive demand on its opening day

© Photo by Spencer Platt/Getty Images A banner for the ProShares Bitcoin Strategy ETF hangs outside the New York Stock Exchange. Photo by Spencer Platt/Getty Images The ProShares Bitcoin Strategy ... Read more »

A meteor that incinerated the residents of an ancient city inspired the biblical story of Sodom, research suggests

An artist’s depiction of a meteor in the sky above Tall el-Hammam, an ancient Middle Eastern city in present-day Jordan. Allen West and Jennifer Rice In the biblical story of ... Read more »

Facebook selects Coinbase as custody partner for its Novi cryptocurrency wallet

© Chinnapong/Shutterstock Facebook. Chinnapong/Shutterstock Facebook launched Novi, its digital wallet for crypto, and has tapped Coinbase to be its custody partner. Novi users will be able to transact paxos dollar, ... Read more »

New cancer treatment may reawaken the immune system

By combining chemotherapy, tumor injury, and immunotherapy, researchers show that the immune system can be re-engaged to destroy tumors in mice. Read more »

Who knew you could get a top-rated laptop for only $240?

Yahoo Life is committed to finding you the best products at the best prices. We may receive a share from purchases made via links on this page. Pricing and availability ... Read more »

Europe's veteran gamma-ray space telescope nearly killed by charged particle strike

© Provided by Space The European Space Agency’s longest serving space telescope Integrals looks for sources of the most energetic radiation in the universe. The European Space Agency (ESA) nearly ... Read more »

Apple's gorgeous new MacBook Pro finally fixes a gaggle of issues that fans have been complaining about for years

© Apple Apple Apple just introduced the latest MacBook Pro, and it walks back years of changes that fans hated. The new design removes the much-maligned touch bar and reintroduces ... Read more »

Stablecoins could pose a risk to the short-term corporate debt market that could spread to other asset classes, FitchRatings says

© Muhammed AKAN Stablecoins Muhammed AKAN Stablecoins that grow enough in size could play an important role in the short-term debt markets, FitchRatings said on Tuesday. Many of these coins ... Read more »

Google unveils Pixel 6 and Pixel 6 Pro phones to challenge Apple and Samsung

Google has unveiled its two latest flagship smartphones, claiming the devices are its “most personal and most helpful” phones ever, as it looks to challenge Apple and Samsung. The £599 ... Read more »

Americans are offering to pay a lender who took an Afghan woman's 3-year-old daughter in exchange for a $550 debt she couldn't pay

© David Goldman/AP Photo Afghan refugees are processed at Fort Bliss’ Doña Ana Village where they are being housed in New Mexico, Friday, Sept. 10, 2021. David Goldman/AP Photo Some ... Read more »

The wealthiest Americans now own almost all of the stock market - 89% to be exact

© Provided by Business Insider US politicians often place major bets on Wall Street. Angela Weiss/Getty Images The top 10% of Americans now hold 89% of corporate equities and mutual ... Read more »

Taco Bell is giving out free burritos as fast food pushes back into breakfast

© Taco Bell Taco Bell is giving out free breakfast burritos. Taco Bell Taco Bell is giving out free breakfast burritos on October 21 from 7 to 11 a.m. There ... Read more »

'Wave of terrorism in Europe moving towards the UK', ex-counter terror chief warns

The UK's terror threat level is likely to be raised and should have been upgraded before the murder of MP Sir David Amess, a former counter-terrorism chief has said. Nick ... Read more »

Taliban minister praises suicide bombers as 'heroes of the homeland' as he rewards their families

Sirajuddin Haqqani praised the Taliban’s suicide bombers at a ceremony for their families in Kabul‘s Inter-Continental Hotel on October 19, 2021 – Afghan ministry of interior The Taliban's interior minister, ... Read more »

Deontay Wilder keeps No 1 heavyweight ranking despite Tyson Fury defeat

(Getty Images) Deontay Wilder has retained his number one ranking with the WBC, despite losing his last two fights to champion Tyson Fury. Wilder has not won a fight since ... Read more »

Zendaya wore a daring cutout dress with sheer details to the 'Dune' premiere after-party

Zendaya‘s latest look during the “Dune” press tour is one of her best yet. Chris Pizzello-Pool/Getty Images On Monday, Zendaya turned heads in a daring look at the “Dune” premiere ... Read more »

Facebook paying fine to settle US suit on discrimination

FILE – In this March 29, 2018, file photo, the logo for Facebook appears on screens at the Nasdaq MarketSite in New York’s Times Square. Facebook is paying a $4.75 ... Read more »

Microsoft's former Xbox chief wasn't sure if the first console would ‘see the light of day'

Next month marks the 20th anniversary of Microsoft’s (MSFT) Xbox brand. One of the Big Three console makers, alongside Sony (SONY) and Nintendo (NTDOY), Microsoft has seen its Xbox line ... Read more »

Investor bullishness is lowest in a year even as the stock market nears record highs, Bank of America survey finds

© Brendan McDermid/Reuters Traders have been cheered by earnings but are still concerned about inflation. Brendan McDermid/Reuters Even as stocks near record highs, investors remain skeptical, according to a survey ... Read more »

William Shatner oldest astronaut at 90 – Here's how space tourism could affect older people

© Provided by Space William Shatner floats in front if his window, with the Earth visible in the background, during Blue Origin’s New Shepard launch on Oct. 13, 2021 in ... Read more »

Tesla's Model 3 is the most American electric car you can buy

© Tesla The Tesla Model 3. Tesla The Tesla Model 3 is the most American electric car you can buy, according to a new study. American University released its 2021 ... Read more »

Amazon is offering up to $3,000 in signing bonuses as it tries to hire 150,000 seasonal workers. Here's where the jobs are concentrated.

© Provided by Business Insider REUTERS/Brendan McDermid Amazon is hiring for 150,000 seasonal roles across the US. The jobs have an average starting pay of $18 per hour with an ... Read more »

Google CEO Sundar Pichai says 3 days in the office and 2 at home is a good 'balance' between in-person collaboration and time off from the commute

© Provided by Business Insider Google CEO Sundar Pichai. Justin Sullivan via Getty Images Google CEO Sundar Pichai discussed the company’s hybrid working plans with The Wall Street Journal. Three ... Read more »

A shortage of glass bottles means wine is sitting in barrels for longer, leading it to taste 'like a sawmill'

© Morsa Images/Getty Images Wine sometimes sits in barrels or tanks for longer than necessary because of a shortage of bottles. Morsa Images/Getty Images A shipping crisis and global shortages ... Read more »

An LA trucking company is running out of places to put its shipping containers so they're parking some on a residential street

© Getty Images/Sasin Tipchai Getty Images/Sasin Tipchai Container ships line the streets of one California neighborhood as the global shipping crisis continues. A local trucking company owner said his business ... Read more »

Rescued Leatherback Sea Turtle Returns to Waters of Cape Cod

A 600-pound leatherback sea turtle who was stranded on a Massachusetts beach returned to his watery home on October 10 after being rescued by teams from the International Fund for ... Read more »

Rep. Adam Kinzinger says Republicans don't speak up about Trump because they'll 'be replaced by somebody like a Marjorie Taylor Greene' if they do

© Andrew Harnik and Kevin Dietsch/Getty Images Republican Reps. Adam Kinzinger of Illinois (right) and Marjorie Taylor Greene of Georgia (left). Andrew Harnik and Kevin Dietsch/Getty Images Rep. Adam Kinzinger, ... Read more »

Evergrande's deal to sell a majority stake in its property services unit to smaller rival has been put on hold, report says

© Getty Images Getty Images Evergrande’s deal to sell a majority stake in its property services unit has been put on hold, Reuters reported. The deal is with a smaller ... Read more »