- Douglas Lazickirk asked for pen on Jetstar flight
- Flight attendant told him to pay for one
- READ MORE: Musician’s fury as Jetstar hands back smashed up guitar case
A Jetstar passenger was left stunned after a flight attendant refused his simple request to borrow a pen.
Douglas Lazickirk was travelling from Sydney to Seoul, South Korea, on Sunday when he asked the crew if he could borrow a pen to fill out his incoming passenger card.
He was shocked by the attendant’s response.
‘I said, “Are you serious?” And she goes, “No, you can buy one for $5”,’ Mr Lazickirk told Yahoo News Australia.
Douglas Lazickirk was denied the use of a pen by a flight attendant onboard a trip from Sydney to Seoul, instead being told he can buy one for $5 instead if he really needs it
READ MORE: Qantas customer is forced to pay $1,900 over a simple error
The discount airline sells a 3-in-1 pen pack on-board for $5.
Mr Lazickirk claimed that the attendant admitted she had a pen with her but remained firm it was her ‘right’ to deny him use of it.
She added that there were pens available on arrival if he did not wish to buy one.
Mr Lazickirk then tried his luck with a second staff member at the other end of the plane, who didn’t hesitate in handing him a pen.
‘I told him the lady at the back [of the plane] refused to give me the pen and he was shocked,’ he recalled.
‘I’ve caught more than 1000 flights in my life I’ve never been denied a pen.’
The pen saga did not end there. While chatting to the male attendant, a third employee intervened into the conversation.
Mr Lazickirk claimed he was told it was a legal responsibility that they did not need to supply him a pen.
‘She said [to me], ‘It’s up to her discretion, so if she didn’t want to give you a pen, she didn’t have to’,’ he added.
Daily Mail Australia contacted Jetstar, which declined to comment on the matter but confirmed it does not hand out complimentary pens.
The stunned traveller was told it was Jetstar’s legal responsibility that staff did not need to supply him a pen
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