Non-binary teen ‘humiliated’ after Monsoon staff ‘kick them out of changing room’

the latest tech news, global tech news daily, tech news today, startups, usa tech, asia tech, china tech, eu tech, global tech, in-depth electronics reviews, 24h tech news, 24h tech news, top mobile apps, tech news daily, gaming hardware, big tech news, useful technology tips, expert interviews, reporting on the business of technology, venture capital funding, programing language

Non-binary teen ‘humiliated’ after Monsoon staff ‘kick them out of changing room’

Charlie Moore was shopping with their partner for a prom dress at a store in Birmingham (Pictures: EMPICS/Charlie Moore)

the latest tech news, global tech news daily, tech news today, startups, usa tech, asia tech, china tech, eu tech, global tech, in-depth electronics reviews, 24h tech news, 24h tech news, top mobile apps, tech news daily, gaming hardware, big tech news, useful technology tips, expert interviews, reporting on the business of technology, venture capital funding, programing language

A non-binary teenager has been left ‘humiliated’ after they claimed staff at a Monsoon store in Birmingham kicked them out of the changing rooms.

Charlie Moore, 18, was shopping for the perfect outfit for their school prom and was hoping to try on a few gowns at the branch in Grand Central.

Global Tech News Daily

But what was meant to be a magical moment quickly turned ugly.

Moments after the sixth form pupil entered the changing rooms, a Monsoon staff member allegedly told them to get out as ‘the store did not allow men in there’, even though the cubicles were not labelled by gender.

Global Tech News Daily

Charlie claimed the employee stated ‘they were getting complaints from women with children’.

Speaking to after the incident, they said: ‘What happened made me feel very unwanted – like Monsoon didn’t want my business, which I suppose is true.

‘It was humiliating. You know, it takes a lot of courage for someone who is not traditionally feminine presenting to go to a store and try on dresses, for then to be told “you’re not welcome”. It’s a shock to the system.’

Non-binary teen ‘humiliated’ after Monsoon staff ‘kick them out of changing room’

Charlie said the Monsoon employee stated ‘they were getting complaints from women with children’ (Picture: Charlie Moore)

Hi @MonsoonUK, Just been into your Bham store to try on a couple prom dresses, but was told I wasn’t allowed to because of my gender assigned at birth. Could you confirm if this is company policy? thanks 🙂

— Charlie! 🏳️‍⚧️🔸 (@CharliesNovella) April 11, 2022

At the time, Charlie was shopping with their partner, who is also non-binary but presents more feminine.

Monsoon was the last store the couple went into, and they had high hopes for the dresses in there.

Charlie said: ‘We took the clothes to the changing room cubicles, which were open and not labelled by any gender.

‘I started to undress and then I heard this lady call for me outside “excuse me, we don’t allow men in here, you’re going to have to wait outside”.

Non-binary teen ‘humiliated’ after Monsoon staff ‘kick them out of changing room’
Russians ‘face slow, painful death after stealing radioactive substances from Chernobyl’

‘Not wanting to draw too much attention to myself and embarrass myself more than that, I put my clothes on and sat outside the cubicles to wait for my partner who was also trying on some dresses.

‘Five minutes had passed and the same lady told me “you can’t wait here, you have to wait at the front” because apparently they had lots of complaints from women and children. So, I had to wait by the tills for my partner.’

Their complaints come just days after the Equality and Human Rights Commission stated that services such as gyms, changing rooms and domestic abuse refuges should be open to trans people whenever possible.

Exceptions are only acceptable if there are ‘proportionate and justified reasons’.

Upset about how they were treated, Charlie took to Twitter yesterday to question the fashion brand about their store policies.

Non-binary teen ‘humiliated’ after Monsoon staff ‘kick them out of changing room’

Monsoon apologised to the teenager and offered them a free dress for their school prom (Picture: Charlie Moore)

Alongside messages of support, they received a lot of transphobic abuse, with some users praising the employee for kicking them out.

This morning, Monsoon confirmed their changing rooms are ‘open and available to all our customers’, adding that they have now opened an investigation into the incident.

Customer service also apologised to the teenager and offered them a free dress.

Charlie branded this as a ‘sympathy move’ and said it is unlikely they would ever return to the city centre store because of how ’embarrassing’ the experience was.

‘We are seeing transphobia everywhere at the moment,’ they said. ‘But this is the first time something like this has happened to me.

‘I am pleased Monsoon have launched an investigation as we need to know if this is a single-employee issue or a store issue.

‘Questions also need to be asked about how it got to this point – whether it was a problem with the training.

‘It’s unlikely I’ll take Monsoon up on their offer because the issue is much bigger than a dress, frankly. I don’t particularly fancy going back to that store either.

‘It feels like a bit of a sympathy move and I don’t think that’s what’s needed here.’ has reached out to Monsoon for a comment.

News Related


Bitcoin tumbles, a stablecoin plunges in wild week in crypto

Cryptocurrency for your retirement Fidelity will allow some customers to fund their 401ks with Bitcoin. The Associated Press NEW YORK — It’s been a wild week in crypto, even by ... Read more »

Syria: Israel fired missiles on targets in central town

DAMASCUS, Syria — Syria’s air defenses were activated on Friday when Israel fired missiles at targets in central Syria, igniting a fire in farmlands in the area, state media reported. ... Read more »

Renovated NYC museum hall showcases Indigenous perspectives

The Associated PressArtifacts, dioramas, and representations of Native American culture from the northwest coast of North America are displayed, Tuesday, May 10, 2022, at the American Museum of Natural History ... Read more »

Fred Ward's Death Has His Colleagues All Saying The Same Thing

Kathy Hutchins/Shutterstock On May 13, news began publicly circulating of the death of seasoned actor Fred Ward. According to a press release shared by his publicist, Ward died on May ... Read more »

Fast X Adds Reacher Star In Most Obvious Casting Call Of All Time

Karwai Tang/Getty While the recent shake-up of “Fast X” following director Justin Lin’s departure may have left fans a little unsure about the future of the franchise, a recent casting ... Read more »

Jury: Food Network star guilty in foster child's death

On Location: May 13, 2022 Catch up on the developing stories making GREENVILLE, S.C. — The winner of a Food Network cooking show competition has been found guilty in ... Read more »

Nationwide internet: Biden administration to release $45B for high-speed service

Funding is part of the $65B for broadband in the $1T infrastructure package that President Biden signed into law Read more »

Fire in commercial building in India kills at least 27

The Associated PressFire officials try to douse a fire in a four storied building, in New Delhi, India, Friday, May 13, 2022. A massive fire erupted in a four-storied building ... Read more »

This is America: It's not just Asian American and Pacific Islander Heritage Month anymore

Asian American and Pacific Islander Heritage Month was already a lot to take in. There are so many distinct cultures and disparate experiences within these two massive identity groups, so ... Read more »

Red-hot inflation is probably costing you an extra $311 per month

Financial squeeze stems from the rising cost for a number of everyday goods Read more »

How Kurtwood Smith Approached His Character In Firestarter - Exclusive

Blumhouse/Universal Stephen King’s 1980 novel, “Firestarter,” was the celebrated horror author’s first full-fledged foray into science fiction, after incorporating elements of the genre into his two previous books, “The Stand” ... Read more »

The Devastating Death Of Tremors Star Fred Ward

Kevin Winter/Getty The entertainment world is reeling today at the news that character actor extraordinaire Fred Ward has died at the age of 79. No cause of death has been ... Read more »

Formula shortage reveals GOP's compassion for American babies, anger over nourished immigrant ones

Cearly these Republicans are addressing the baby-formula shortage through the scriptural philosophy of: “All lives are precious, expect these little immigrant whiners over here. They can pound sand.” Read more »

Self-driving truck company looks to fix supply chain issues for the long haul

Embark Trucks successfully completes autonomous driving tests in winter conditions Read more »

A timeline of billionaire Elon Musk's bid to control Twitter

Elon Musk announced on Friday that his plan to buy Twitter in a proposed $44 billion deal is “ temporarily on hold ” as he tries to pinpoint the exact ... Read more »

Protesters demand arrest of former Sri Lankan PM over attack

The Associated PressSri Lankans protest demanding president Gotabaya Rajakasa resign and decrying the appointment of Prime Minister Ranil Wickeremesinghe in Colombo, Sri Lanka, Friday, May 13, 2022. Five-time former Sri ... Read more »

Law & Order: SVU Fans Are Outraged With Olivia Benson After Season 23, Episode 21

Michael Greenberg/NBC Since the series debuted in 1999, “Law & Order: SVU” fans have rallied behind the exploits of protagonist Captain Olivia Benson (Mariska Hargitay). As the Commanding Officer of ... Read more »

Here's Who's Hosting The Saturday Night Live Season Finale

Amy Sussman/Getty The untold truth of “Saturday Night Live” involves all sorts of behind-the-scenes shenanigans, but when it comes to the show’s guest hosts, few things are left untold. There’s a ... Read more »

Woman arrested in 2002 Missouri hospital patient's death

On Location: May 13, 2022 Catch up on the developing stories making headlines.The Associated Press CHILLICOTHE, Mo. — A former respiratory therapist charged with first-degree murder in the death of ... Read more »

Inflation has eroded 40% of Social Security's purchasing power since 2000

Social Security would need to increase by $539 per month to offset inflation Read more »

Toddler weighing under 10 pounds dies; parents arrested

The Associated PressThis photo provided by Polk County, Florida, Sheriff’s Office shows Arhonda Tillman and Regis Johnson. A 2-year-old girl in Florida weighing less than 10 pounds (4.5 kilograms) died ... Read more »

Jesse Spencer Responds To Those Leaked Chicago Fire Finale Images

Timothy Hiatt/Getty Matthew Casey (Jesse Spencer) has been a fixture on “Chicago Fire” ever since the very first episode. Originally starting off as a lieutenant for the first six seasons, ... Read more »

Multiverse Of Madness Screenwriter Reveals Elizabeth Olsen's Reaction To Scarlet Witch's Violent Scene - Exclusive

Kevin Mazur/Getty Images Spoiler warning: This article includes major plot details from “Doctor Strange in the Multiverse of Madness.” Arguably one of the most dramatic character arcs in the history ... Read more »

Jurgen Klopp renews criticism of ‘ridiculous' Uefa Nations League

(PA) Liverpool manager Jurgen Klopp insists he would happily sacrifice prize money for reaching the Champions League final if it meant Uefa scrapped their “ridiculous” Nations League tournament. The Liverpool boss ... Read more »

Chelsea's Mateo Kovacic ready to play through pain barrier in FA Cup final

Mateo Kovacic, centre, reacts after being injured by Dan James’ tackle in Wednesday’s Premier League clash with Leeds (PA) Chelsea midfielder Mateo Kovacic will try to force himself into enough ... Read more »

Pilots at United will vote on contract after tentative deal

The Associated PressFILE – In this July 2, 2021 file photo, a United Airlines jetliner taxis down a runway for take off from Denver International Airport in Denver. United Airlines ... Read more »

Unionists block new N Ireland govt over Brexit trade rules

The Associated PressFILE – Democratic Unionist Party leader Jeffrey Donaldson pauses as he speaks to the media at Parliament Buildings, Stormont, Belfast, Monday, May 9, 2022. Britain and the European ... Read more »

Five-year-old girl dies after being found unconscious in the sea in Stavanger

The five-year-old girl who was found lifeless in the sea in Stavanger on Thursday night was declared dead at the hospital on Friday. The police do not suspect that the ... Read more »

Mixed Texas ruling allows trans youth parent investigations

AUSTIN, Texas — The Texas Supreme Court on Friday allowed the state to investigate parents of transgender youth for child abuse while also ruling in favor of one family that ... Read more »

Mimi Rogers Cried When She Learned About Her Bosch Character's Fate - Exclusive

Tyler Golden/Amazon Freevee Emmy-nominated actress Mimi Rogers has more than 100 IMDb credits to her name, but dedicated fans of “Bosch” almost certainly know her best from her role as the ... Read more »

Severe storms blamed for 2 deaths in South Dakota, Minnesota

Severe weather hits the Heartland and moves East Chief meteorologist Ginger Zee has the latest forecast after damaging storm reports from Kansas to Minnesota. The Associated Press SIOUX FALLS, S.D. ... Read more »

Jesse Williams addresses leak of Broadway nude scene

The Associated PressMichael Oberholtzer, from left, Jesse Williams and Jesse Tyler Ferguson attend the Tony Awards: Meet The Nominees media day at the Sofitel New York on Thursday, May 12, ... Read more »

House of Representatives to give staff free Peloton memberships, costing taxpayers

The benefit is is being offered to Capitol Police officers and House staff Read more »

Elon Musk pausing Twitter deal because of spam accounts not a ‘legitimate excuse': Market expert

Musk could be putting the Twitter deal on hold to renegotiate the price, says Gregg Smith Read more »

Here's Why Moon Knight Could Suddenly Fly In The Final Episode

Disney+/Marvel Studios Marvel’s “Moon Knight” wraps up its six-episode run with an epic battle between Marc Spector/Steven Grant (Oscar Isaac) and the powerful zealot Arthur Harrow (Ethan Hawke). It’s a ... Read more »

The Fed raising interest rates will ‘create a recession,' Dick Bove warns

The Fed ‘can’t avoid’ a recession, the chief financial strategist stresses Read more »

German police investigate possible terrorism in knife attack

VIENNA — Police have arrested an Iraqi-born man and are investigating a possible Islamic extremist motive after five passengers received knife wounds on a regional train in western Germany, authorities ... Read more »

German police investigate possible Islamic extremist motive after 5 wounded in knife attack on train

BERLIN — German police investigate possible Islamic extremist motive after 5 wounded in knife attack on train. Read more »

Doctor Strange 2 Star Benedict Wong Recalls His Longtime Friendship With Benedict Cumberbatch - Exclusive

Noam Galai/Getty Images Thanks to the sprawling narrative of the MCU, many of the film saga’s actors have had the opportunity to work together again. That’s a good thing when ... Read more »

Queen attends horse show in first public appearance in weeks

The Associated PressBritain’s Queen Elizabeth II is joined by Prince Edward and Sophie, right, the Earl and Countess of Wessex as they sit in the Royal Box at the Royal ... Read more »