Major banking app goes down leaving customers locked out of accounts
Problems were reported with the mobile banking app, the website and credit card (Picture: Getty)
Users were unable to access their Tesco banking accounts on both the app and website for a period this morning.
According to DownDetector, problems were reported around the UK from around 7am.
Users said they were struggling with the mobile banking app, the website, and some with their Tesco credit card.
One user tweeted to Tesco’s social media help account: ‘The Tesco bank app is not working…cannot login’
And another asked: ‘Is there a problem with your system/network? I was logged out from my Tesco Bank Mobile app this morning and couldn’t log back in until now.’
The issue has now been fixed and the company has apologised.
Problems reported with Tesco Bank this morning (Picture: Downdetector)
Tesco said: ‘For a period this morning customers were unable to access mobile and online banking.
‘This is now fixed and we apologise to our customers for any inconvenience caused.’
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