How to establish digital trust with a distributed workforce

As the hybrid working model becomes the default, cyber criminals can exploit security loopholes to get access into organisations. How then do we ensure that information is being accessed by who it’s intended for?

business continuity, digital trust, impersonation scams, risk management, security


Impersonation scams have been on the rise, especially with the increase in screen time given the impact of the pandemic giving way to a greater attack surface area for scammers. Moreover, as organisations adopt to the new hybrid working model, employees who work remotely tend to be lax about security practices and be more exposed to cyber risks.

business continuity, digital trust, impersonation scams, risk management, security

Jonathan Jackson, Director of Engineering, APAC at BlackBerry shares that there has definitely been an increased opportunity for threat actors to make inroads or gain insight into the organisation as more attack vectors are made available.

“Suddenly, everybody’s having to use their own devices and this has now exposed a huge opportunity for attackers to gain a foothold in your organisation to steal data, execute man-in-the- middle attacks, or tap into the unsecured Wi Fi networks,” said Jackson.

“The pandemic unfortunately, also brings with it a degree of vulnerability. Cyber criminals are very good at preying on vulnerable victims. They know what they’re doing and they’re very well organised.”

Rising trend of impersonation scams

On the increasing number of scam attacks, Jackson reveals that such impersonation cases occur across the board everywhere now – especially with everyone working from home during the pandemic and we become unsure of who to trust. This has become a point of interest for cyber criminals as they recognise that there are the little buttons that need to be pressed for an individual to release the information to them.

“The reality of that from an organisational perspective, there is increased number of things that we need to have to get our job done. With bringing your own device, each of these things adds complexity to infrastructure,” adds Jackson.

“If you’re a CIO and the CSO, you are charged with the security of the data that is on an endpoint which is a massive challenge. How can one ensure that all your employee devices have up-to-date software and patching? How can you ensure that the application that the employees are installing isn’t a piece of malware?

“The challenge now for organisations is how do they reign that security back in and reduce the attack surface for the organisation. Some employ a zero trust framework or a zero trust architecture, where you basically trust nothing. Everyone will need to earn the trust to get access to the information needed. If you can deploy solutions and capabilities in an organisation which can help you establish some form of zero trust, that will help you as you go forward in this digital transformation.”

Constantly establishing trust

However, in establishing zero trust, there would be challenge of constantly re-authenticating and re-establishing trust for every interaction once verification of one’s identity is needed.

“What we can do is operationalise the use of machine learning, automation and artificial intelligence. We can now track the transactions and engagement patterns continuously to pull up a risk score – observing the way that a device is being used on a continuous basis and allowing access to information,” advised Jackson.

“But if at any level, the risk looks like there’s something weird going on that device, then we can ask for re-authentication to prove that you are who you are before allowing the individual to carry on doing what they were trying to do.

“That’s one of the tactics that can help organisations make sure that their data and their networks are secure. It’s not just about data and metrics – it is the data, person, applications, and even people.”

Upholding security within the organisation

For every organisation, the responsibility of ensuring the security of devices and systems would usually fall on either the outsourced security vendor or an internal security team. However, Jackson feels that it is the responsibility of every individual within the organisation to have some level of cyber awareness.

There needs to be initiatives within the organisation that would help everyone to stay cyber resilient. This comes down to employee awareness, and the vendors and partners that they are working with.

Given the shortage of skilled workforce for organisations to establish this cyber resilience, Jackson identifies the partnerships with vendors and partners to be essential to circumventing this challenge.

Additionally, below are 5 tips that Jackson has shared to ensure that your organisation is prepared and protected:

  1. Patch everything

Organisations should patch all operating system vulnerabilities to ensure that everything is up to date. However, even if organisations are able to patch the server farm and the data centre, the challenge for organisations lies with the current workforce using their own devices. Regardless, having a framework for keeping devices and systems up to date is very important.

  1. Backup your data

There must be a decent backup of your organisation’s data, and that backup has to be off your network. The most important part would be to not rely on the Windows Shadow Copies as your backup as they are often deleted during the exfiltration of a cyber attack.

  1. Investing in vendors

Vendors and partners are important players who can help with next generation AI based detection and response capabilities and equip you with cyber warfare tools that can help you to cover everything. This includes endpoints, servers, Point Of Sale (POS) machines, IoT devices, mobile devices, and even people.

  1. Training

Cyber security planning needs to focus on the people and the security team. Should there be a need to fill in the gaps in skills and resources, security training needs to happen.

It is important to know how ransomware and malware can get into your organisation, but teams need to be able to threat hunt as well against attacks such as Cobalt Strike and TrickBot as threat actors use those tools themselves.

  1. Education

The workforce would benefit from education in the form of Red Teaming activities, phishing campaigns, and cyber gamification training. All of these things would be essential to keeping the cyber awareness levels high in an organisation.

Internet Explorer Channel Network
News Related


Your home can harm your health — and you're more likely to be at risk if you rent

© Provided by ABC Health Cold, damp and mould can all exacerbate health issues, according to doctor Kim Loo. (Pexels: Andrea Piacquadio) We all know about health risks such as smoking, drinking ... Read more »

Sydney news: PM and Premier to announce take-off plans for international flights

Here’s what you need to know this morning. Overseas flights update Prime Minister Scott Morrison and NSW Premier Dominic Perrottet are due to give an update this morning on when ... Read more »

Khalid fled Afghanistan in August — today he explores Melbourne for the first time

Like many Melburnians, Khalid Amiri is looking forward to coming out of lockdown so he can get a haircut.  “I haven’t had a chance to make myself look good,” he ... Read more »

Search crews continue to scour the coast for missing boatie after two bodies wash ashore

Isaiah Dixon, Thomas Courto and Bree-Anna Thomas were reported missing The trio left from Wynyard on a 17-foot motorboat on Monday at about 12pm Following extensive searches two bodies were found on Wednesday afternoon  Read more »

Tasmania mulls changing laws to allow speed cameras that detect drivers using mobile phones or not wearing a seatbelt

© Provided by ABC NEWS Road Safety Advisory Council chair Scott TIlyard says it’s important to crack down on driver inattention and distraction. (ABC News: Chris Healy) Distracted drivers using ... Read more »

No-one lives on Bouvet Island but there are a dozen Australian bank accounts linked to it

© Provided by ABC Business Uninhabited Bouvet Island is 1,600 kilometres away from the nearest permanent human settlement. (Supplied: Olav Orheim, Norsk Polarinstitutt via Wikimedia) Bouvet Island is a bleak and ... Read more »

Queensland COVID case linked to trucking business and chauffeur service

© Provided by ABC Health The man resides at the Island Beach Resort at Broadbeach. (ABC News: Steve Keen) A COVID-19 patient who has sparked a health scare on Queensland’s ... Read more »

Restrictions ease for Canberra's retail stores today following 80 per cent COVID-19 vaccination milestone

© Provided by ABC Health After weeks of lockdown, retail outlets such as Rodney’s Plants Plus are reopening. (ABC News: David Sciasci) If you’ve been hanging out to scratch that ... Read more »

Barnaby Joyce's push for rail extension to Gladstone would set off ‘carbon bomb', activists claim

The deputy prime minister Barnaby Joyce’s push for a $3bn extension of the inland rail project to Gladstone would unlock a “carbon bomb” of nine new coalmines and an estimated ... Read more »

Melbourne freedom day: world's most locked down city takes first cautious steps to reopening

Before the pandemic hit, Melbourne had topped the world’s most liveable city list seven consecutive times and was the fastest-growing urban centre in Australia. But as major cities shrugged off ... Read more »

Natural habitats of 30 cities around the world at risk due to ‘coastal hardening', study suggests

Artificial structures have replaced more than half of the coastline of 30 cities around the world, according to new research suggesting coastal infrastructure will have a significant ecological impact if ... Read more »

Mix-and-match Australia face tough assignment at T20 World Cup

Once upon a time, picking an Australian limited-overs team was easy. You could drop a captain like Mark Taylor or Steve Waugh because there was a rank of replacements waiting ... Read more »

Deputy NSW Liberal leader appears at ICAC

The new deputy leader of the NSW Liberals, Stuart Ayres, will be asked about a controversial $5.5 million grant to a regional shooting club when he fronts up to a ... Read more »

News Corp boss to kick off media inquiry

The global head of Rupert Murdoch’s News Corp will front a media diversity inquiry investigating how Australians can better access reliable, accurate and independent news. © Paul Miller/AAP PHOTOS The global ... Read more »

Tiny outback town's offer of ‘free land' draws interest from the coast to Hong Kong

It was only ever intended as a solution to a housing crisis in the tiny, outback town of Quilpie, in south-west Queensland. The plan was to build a maximum of ... Read more »

Terrifying moment Atlanta cop is struck and thrown to pavement by out-of-control car as he responds to crash

The City of Atlanta Police Department (APD) released Officer Steve Randerson's body camera footage showing the moment he was hit by a carHe was investigating a separate crash on the side of the highway when an oncoming car slipped on the wet road and slammed into the officer'Officer down! Officer down!' an off-camera voice - presumably a fellow female officer - said. She asked him what hurts, to which Randerson replied: 'My head' As of Tuesday, Randerson is still off-duty and recovering from his injuries The APD said the incident serves as a reminder 'of Georgia's Move-Over Law,' which tells drivers to move over one lane when they see an emergency vehicle Read more »

We're not scared! Moment a bear charges over to attack leopard but the big cat stands its ground in Sri Lanka

The sloth bear was caught on video charging towards a resting leopardBut as the animal stood up on its hind legs, the big cat rose up to defend itself The footage was captured in the Kumana National Park in Sri Lanka Read more »

How the 'woke' generation will be unwilling to defend Australia

© Provided by Daily Mail MailOnline logo The ‘woke’ generation will be unwilling to defend Australia in a military conflict because schools are failing to teach them why the country ... Read more »

Ex-Minneapolis cop who shot unarmed yoga teacher dead when she called 911 to report an intruder is re-sentenced to less than five years in prison after his murder conviction is thrown out

Mohamed Noor shot dead Justine Damond in 2017 in Minneapolis, MinnesotaDamond had called 911 to report a woman screaming in an alley beside her houseA Minnesota jury convicted Noor of third-degree murder and second-degree manslaughter - murder conviction has been overturned on a legality last monthDamond was resentenced today to nearly five years in prison - the maximum allowed for manslaughter, after his murder conviction was thrown outThe fact Damond's murder charge was tossed suggests the same charge against Minneapolis cop Derek Chauvin in George Floyd's 2020 death will also be tossed Read more »

How anti-vaxxer Uber driver now so sick with Covid he can 'barely talk' could plunge Queensland into lockdown - after he spent 10 DAYS infectious with a cinema, barber and entire resort on alert

Uber driver Duran Raman, aged in his 30s, tested Covid positive on WednesdayHe was unvaccinated and had allegedly not used QR check in codes for a month  Authorities are now scrabbling to try and prevent an outbreak in the Gold CoastEight new alerts have been issued, including a barber, cinema, and petrol stationThe entire Broadbeach resort where he lives has been listed as an exposure site  Read more »

Two Chicago cops suffer minor injuries after another cop accidentally fired his gun during a struggle with homicide suspects, with the bullet going THROUGH one officer's arm and into another's shoulder, police say

An officer accidentally fired his handgun during a struggle while police were making arrests in suburban Chicago, wounding two other officers Chicago officers spotted a car Wednesday night that was tied to homicide and a police helicopter tracked it to a Citgo gas station in Lyons When people from the car came out of the gas station officers surrounded them and a struggle ensued, Chicago Police Superintendent David Brown said During the struggle, an officer accidentally discharged his gun, Brown said, and police believe one bullet struck two officersThe bullet went through the arm of one of the officers and into the shoulder of another The officer who accidentally discharged his firearm has been placed on 30-day desk duty, as per protocol police said, with the shooting under investigation  Read more »

Pfizer releases trial data showing booster shot of its COVID-19 vaccine is 95.6% effective against infection

Pfizer-BioNTech released data on Thursday from a Phase III clinical trial studying the effectiveness of a booster shot Researchers found the third dose was 95.6% effective against infection, up from 84% four months after two dosesFive cases of COVID-19 were detected in the booster group compared to 109 cases in the control groupIt comes one day after the FDA allowed  Americans to receive a booster shot that is different than the initial vaccine they received Read more »

Climate change report warns of 'code red' situation as drought and rising temperatures result in increased deaths and diseases spreading around the world

Climate change-related health problems are getting worse, a top medical journal said, creating a 'code red' situationOver a six month period in 2020, 84 disasters from floods, droughts, and storms affected 51.6 million people worldwide Nearly 60% of countries saw an increase in the number of days people were exposed to fire danger between 2017 and 2020, compared with 2001-2004 There was a 155% increase in negative expression tweets in 2020, compared to the average between 2015 and 2019The number of heat related deaths for people 65 and older was estimated to be 345,000 in 2019, 80.6% higher than the 2000-2005 average Read more »

Melbourne's COVID-19 lockdown is over — here's a reminder of what's changed

As Melbourne exits what is touted to be its final COVID-19 lockdown, the city’s weary residents can be forgiven for losing track of precisely what changes are happening this time around. Both Melbourne ... Read more »

EXCLUSIVE: The Laundries come clean: Former FBI agent believes Brian's parents may have avoided obstruction of justice charges by spilling what they know about Gabby Petito's murder and their son's whereabouts that led to discovery of his possible remains

Authorities could have issued Chris and Roberta Laundrie an ultimatum to help them find their son Brian or face years behind bars, law enforcement experts sayFormer FBI agent Stuart Kaplan told 'I do believe that there was some sort of agreement where they accepted immunity in exchange for their full cooperation'Kaplan said it's possible the parents 'ultimately realized' they could potentially face prosecution for obstruction of justice and decided to speak up Retired FBI agent Jennifer Coffindaffer told prosecutors can't force the parents into revealing Brian's secrets without compelling evidenceHuman remains were found at the Carlton Reserve Wednesday along with a backpack that contained some of Laundrie's belongings Laundrie family attorney Steve Bertolino said the items were found near a bridge connecting the Myakkahatchee Creek Environmental Park and the reserve  Laundrie, 23, is the sole person of interest in the murder of his fiancée, 22-year-old Gabby Petito  Read more »

Dr Karl reveals how to increase your chances of having a baby girl - and the likelihood is higher if your husband is bald

Dr Karl has revealed how to increase your chances of having a baby girlHe said fighter pilots and men who go bald early are more likely have girl babiesThe doctor also said it is important to examine the couple's family history Some theories claim diet can impact a child's gender as well as timing  Read more »

Why you should NEVER store cheese in cling wrap: French expert reveals the secrets to the perfect platter - and the biggest mistakes people make

A French cheese connoisseur has offered her ultimate guide to all things cheese Aurore Ghigo said perfect board should have cheese in order from mild to strongShe shared correct way to store cheese and why you should never use cling wrapThe cheesemonger said board should include odd number of different cheeses Read more »

Fears the next generation of young Australians will be unwilling to defend their country in war due to 'woke school curriculum'

Education minister warns kids not being taught why Australia worth defending Alan Tudge said curriculum should highlight the virtues of liberal democracy He said 'not since the 1940s' had this been more important to teach to children Read more »

France hails victory as Facebook agrees to pay newspapers for content

France has hailed a victory in its long-running quest for fairer action from global tech companies after Facebook reached an agreement with a group of national and regional newspapers to ... Read more »

Teen gunned down alongside his father in Sydney's escalating gang war was a suspect in ANOTHER brutal murder - as his 64-year-old dad is pictured for the first time

Toufik Hamze, 64, and his son Salim Hamze, 18, died out the front of their rentalPolice say Salim was the intended target and his father was collateral damage It is understood the 18-year-old was a suspect in fatal shooting of Shady KanjKanj moved drugs for rival Alameddine family and killed in Guilford in AugustShooting is latest escalation in increasingly bloody war between two gangs  Read more »

A royally good laugh! Kate Middleton and Prince William are seen sharing a joke with David Attenborough, Emma Watson and Dame Emma Thompson in more backstage snaps from the Earthshot Prize Awards

Several behind-the-scene shots from Earthshot Prize Awards which took place on Sunday have been releasedKate Middleton and Prince William can be seen laughing alongside Emma Watson and Sir David AttenboroughRoyal duo both share a tender moment with actress Emma Thompson as she comes off stage    Read more »

Woman is charged with sexual misconduct after ‘running naked across a football field wearing just a scarf while high on heroin' in front of 29 eighth graders

Lacey Uthe, of Jefferson City, Missouri, has been charged for sexual misconductShe allegedly ran across a high school football field while wearing only a scarf29 eighth graders were playing on the Missouri sports ground when it happenedUthe told police she was on heroin and was seeking help, fearful she might die Read more »

Revealed: Billionaire eBay founder Pierre Omidyar is financially backing Facebook whistleblower Frances Haugen who claims firm puts 'profits before people'

eBay founder Omidyar's global philanthropic organization Luminate is handling Facebook whistleblower Haugen's press and government relations in Europe Last month, the foundation also gave $150,000 to nonprofit Whistleblower Aid Whistleblower Aid is providing legal representation and advice to Haugen In addition, Haugen's top PR representative in the US runs public affairs for the nonprofit Center for Humane Technology, that receives funding from OmidyarThe eBay founder - a billionaire himself - is a strong critic of US tech giants  Read more »

Freedom for millions as Melbourne's lockdown is FINALLY over with curfew scrapped, travel limits gone and bars flinging open their doors at midnight to thirsty locals

Long-suffering Melburnians are finally free after enduring 262 days living under stay-at-home ordersSwarms of residents flocked to bars, clubs and restaurants at midnight after Victoria hit 70% vaccination rateThe city was ordered into six lockdowns over the past two years, holding recorded for most locked down city  Read more »

Get ready for a Euro royal wedding! Princess Diana's godson Philippos of Greece will 'marry' his wife for a THIRD time in Athens - with Princess Eugenie, British society beauties and the Danish queen among potential guests

Prince Philippos of Greece will marry Nina Flohr for a third time this weekendThe couple first wed in December in St Moritz, then had a UK celebration in MayPhilippos is Diana's godson and related to almost every European monarchyGuests at the Athens wedding could including Princess Eugenie and Jack  Read more »

Celtics games are blacked out in China after Boston center Enes Kanter demands freedom for Tibet and calls President Xi a 'brutal dictator'

Celtics games are being blacked out in China after Boston center Enes Kanter voiced his support for a free Tibet and criticized 'brutal dictator' Xi JinpingKanter tweeted a two-minute video of himself expressing support for Tibet and wearing a T-shirt emblazoned with the image of exiled leader, the Dalai LamaAlthough he didn't play in Wednesday's season opener in New York, Kanter wore sneakers designed by anti-Beijing artist Baidiucao reading 'Free Tibet' Celtics games are unavailable for replay on Tencent, the Chinese internet service. Upcoming Celtics broadcasts on Tencent have been canceled too Kanter's remarks, and the backlash, come two years after then-Rockets GM Daryl Morey's tweet supporting anti-Beijing protestors in Hong Kong sparked outrageIn response, state broadcaster CCTV ceased broadcasting NBA games in 2019 and e-commerce vendors removed listings for Rockets merchandiseThe NBA lost $400 million in Chinese business, according to NBA commissioner Adam Silver, and faced criticism in the US for its perceived kowtowing to ChinaMorey was never punished in response to his support for Hong Kong protestors  Read more »

Middle-aged woman is charged with child sex offences after 'speaking to a 9-year-old girl's mum and organising to meet up to abuse her'

Woman, 48, arrested after arranging with a 'mother' to abuse her daughter, 9 The woman had really been speaking online to detectives from NSW Police She was arrested on Tuesday in Sydney's west after traveling to meet the pair   Read more »

Nationals' demands for Liberals over climate change policy finalised, taken to Prime Minister Scott Morrison

© Provided by ABC NEWS The exact details of the Nationals’ demands will be kept confidential. (ABC News: Ian Cutmore) The Nationals have finalised their list of demands of the ... Read more »

'My princess, where are you?' Cleo's mum makes heartbreaking plea for her little daughter to be returned as cops offer a $1million reward and the search spreads across the whole country

Cleo Smith's mum has asked the burning question on the entire nation's lips'My princess, where are you?' she wrote to social media on sixth day of searchCleo disappeared from the family tent at the Blowholes campsite on SaturdayWA Premier announced a $1million reward would go to anyone with informationPolice in talks with jurisdictions country-wide as fears grow Cleo is interstate Read more »

'I think someone may be trying to kill me': Matt Gaetz makes stunning claim during speech on House floor that a professional hitman has threatened him on Twitter

The Republican congressman, 39, said he received the threat on October 8He then claimed the 'hitman' then purportedly travelled to D.C. to kill himGaetz accused the DOJ of party bias for allegedly refusing to arrest the hitmanThe lawmaker is the subject of investigations into claims he was involved in sex trafficking, sex with an underage girl and corruption amongst other crimes  Read more »
On you will find lots of free English exam practice materials to help you improve your English skills: grammar, listening, reading, writing, ielts, toeic