‘Guests never know' Crew share cruise secrets from inside the world's largest ship

Asia's Tech News Daily

The show invites viewers to take a look at how the cruise liner’s 2,200 crew cater to their guests’ every need when the “ship itself is the destination”. Royal Caribbean’s Symphony of the Seas was built in 2018 and started the show in the cruise ship capital, Miami.

Viewers join Symphony of the Seas as the crew prepare for a seven day Caribbean cruise with over 6,600 guests.

Hotel director, Fernando, tells viewers: “There is no other operation in the world that will check out 6,600 guests in one morning and a few hours later have again 6,600 new people.

“The rooms are 100 percent clean and the hotel 100 percent pristine, in rooms that make you feel like you’re the first person ever on board.”

The cleaning team have just a few hours between cruises to bring the ship back up to pristine condition.

© Channel 4 TRAVEL: Billion Pound Cruise

At 228,000 tonnes, the ship is a “sailing city” which is 1,188 feet longer than The Shard on its side.

While there are 2,759 rooms on board, there are 138 VIP suites for guests who want the extra special touch.

The most extravagant room is the ‘Royal Loft Suite’ and Channel 4 viewers receive a tour of the suite’s two luxurious floors.

Sleeping six guests, the exclusive room has a private dining area and a grand piano for the musically inclined.

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Channel 4 join ‘royal genie’, Reyno, as he prepares for a new set of guests. Each VIP suite has access to their own ‘royal genie’, an exclusive butler to cater to their every need.

Reyno tells viewers: “We’re pretty much everything. We might have requests for a private yacht, a helicopter and then of course some requests that I should probably not mention.

“Even with magical genie powers, we sometimes just make it on time. Of course, the guests never know that.”

The family VIP suite comes with a private slide and it can be a rush for the crew to get everything ready in time.

© Channel 4 TRAVEL: Cruise

Viewers also join Symphony of the Seas head chef, Alan, as he organises the ship’s 30 kitchens to prepare food for the guests.

He says: “We have so many kitchens, everything is so different. There are so many kitchens, you get confused!”

The ship even has a potato cook, whose job is to prepare the 30,000 potatoes used each week from chopping to mashing.

The extravagant breakfast buffet offers everything a guest could want and 170,000 rashers of bacon are cooked each week.

© EXPRESS TRAVEL: Covid destinations

Guests get through 11,000 pounds of watermelon a week and 340 metric tonnes of fresh food.

Symphony of the Seas’ freezer space is the size of five average bungalows and also stores the ship’s alcohol, including a lot of Pimms for British guests.

Viewers also see the hairaising moment Symphony of the Seas docks in the port of Roatan in Honduras.

“A slight movement one way or the other with my finger has massive power”, says the ship’s navigator.

Billion Pound Cruise is on Channel 4 at 7pm.

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