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AI essential for the future enterpriseIDC analyzed the work of almost 190 companies for its report, and found that under IT services for AI, the top three companies in 2021 were IBM, Accenture and Tata Consultancy Services, making up 26% of the market share, and each having more than $1 billion in revenue. In Business Services for AI, the top three were Ernst & Young, Accenture and Deloitte, taking up almost half (46%) of the market share. AI Hardware, with just 5% of the overall AI market, is the smallest category, but it is expected to grow the fastest this year, at 29.6% year-on-year. “AI has emerged as an essential component of the future enterprise, fueling demand for services partners to help organizations clear the many hurdles standing between pilot projects and enterprise AI,” said Jennifer Hamel, research manager, Analytics and Intelligent Automation Services.
“Client demand for expertise in developing production-grade AI solutions and establishing the right organization, platform, governance, business process, and talent strategies to ensure sustainable AI adoption at scale drives expansion across both IT services and business services segments.”
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