‘Burnt out' cyber security professionals can make organisations even more vulnerable

Security analysts in Singapore are overwhelmed. Relieving the burden of mundane, repetitive tasks can reduce their workloads.

cyber security, data management, disaster recovery, risk management, security, study, acute

With increasing regulatory scrutiny accompanying the rising incidence of cyber threats in the post-pandemic landscape, security professionals are feeling the heat. Over 72% of security analysts in Singapore are feeling overwhelmed, with one in five frequently ignoring security alerts, according to a study by Trend Micro on the mental well-being of cyber security professionals.

Organisations can no longer ignore this growing epidemic of fatigued and chronically stressed security“>cyber security professionals, which has affected their ability to stay vigilant and responsive in a fast-evolving threat environment with increasingly sophisticated cybercriminals.

Increased pressure and stakes

Today’s changing digital landscape has fundamentally redefined and expanded the scope of cyber security surveillance. The rise of the remote workplace has created a complex environment of remote working endpoints, cloud apps, and IoT devices. As a result, cybersecurity professionals are faced with increasing job scopes and staggering alert volumes.

Over half (51%) of IT security decision-makers globally indicated that their teams were drowning in alerts, while 70% of cybersecurity professionals said they feel emotionally affected by their work and 55% admitted they were not confident in their ability to prioritise or respond to these alerts.

Needless to say, alert fatigue increases the chances of a catastrophic breach. Some will slip through without being properly investigated and be incorrectly dismissed as false negatives, while many more will turn out to be false alarms that consume over a quarter (27%) of security operations time on average.

Asia Pacific simply cannot afford to lose more talent to burnout as the shortage of cyber security frontliners becomes more acute.

Be properly equipped

To mitigate alert fatigue, cyber security leaders need to leverage improved cyber security tooling to minimise burnout and address the emotional toll on security analysts in today’s risk landscape.

Over the years, many APAC organisations have accumulated various security tools, and each point solution generates large quantities of alerts daily. Without regular efforts and the right expertise to optimise these solutions, they may end up being counterproductive to identifying and remediating real threats.

Organisations should look to a common platform to prioritise and correlate alerts across various layers of IT infrastructure including email, endpoints, servers, cloud workloads. This helps security analysts to filter out the noise and work more efficiently, while better supporting remote workers in a secure environment.

Relieving the burden of mundane, repetitive tasks can significantly reduce security analysts’ workloads. Using managed services for automated threat detection and response solutions empowers security teams to perform more comprehensive and effective threat investigations without all the tedious legwork and burden of regular tool optimisation.

Create a sustainable security culture

Investing in the right solutions is a crucial starting point, but alert fatigue is both a technical and process problem. Cyber security leaders and top management also need to develop a better workplace culture.

Offering security analysts regular job and task rotation introduces variation in daily assignments to help combat alert fatigue. On the other hand, incorporating rewarding training and project opportunities helps to further personal and career development, improving job satisfaction along with the overall team’s capabilities.

For instance, managers could alternate days assigned to alert monitoring with management reporting, projects, threat hunting and intelligence, and regular cross-functional training, rotating analysts to ensure consistent monitoring coverage. Alternatively, managers could allocate analysts to specific tasks for four-hour blocks of time, rotating among personnel to ensure no one spends more than four concurrent hours or eight hours in total per day on alert monitoring.

Managers should also take a more proactive approach to prioritise employee wellness and identify early signs out burnout by building stronger relationships with and among security teams, fostering open communication, and offering flexible work arrangements to support healthier work-life balance.

It is only with happier and more productive employees, empowered with the confidence to detect and remediate serious breaches at speed, that business leaders can invest more productively in new digital initiatives to drive innovation and growth. In a protracted post-pandemic recovery, this is the critical factor that will set apart companies that thrive from those that merely survive.

Nilesh Jain is Vice President, Southeast Asia & India at Trend Micro

Internet Explorer Channel Network
News Related

OTHER NEWS

Visitor to Parliament sparks acid attack security scare after he was caught trying to bring in mystery liquid as police launch probe

Armed police arrested a man possibly carrying acid at the Houses of Parliament The man tried to smuggle in the mystery liquid in a 'miniature bottle' on FridayHe was seized while on a tour of Westminster Hall and held overnight by police Read more »

Queensland holiday hotspots are already booked out for summer breaks after the state announced reopening date and dodges two new cases of Covid

Hamilton Island almost booked out as travellers head for tropics after lockdownEven luxury resorts like $2,790 a night villa on Bendarra Island is fully bookedQueensland to ease restrictions allowing fully-jabbed travellers from November State maintained zero Covid cases despite discovery of infected border hoppers Read more »

Lewis Hamilton looks delighted as he shares a joke with ab-flashing model Winnie Harlow and Ben Stiller behind-the-scenes at the United States Grand Prix

Lewis Hamilton hung out with A-list pals Winnie Harlow and Ben Stiller at the US Grand Prix, held in Austin, Texas on Saturday. The F1 ace, 36, cracked a smile ... Read more »

Jesinta Franklin reveals her weekly no-fuss meal plan - and the dinners are not as strict as you may think

She’s a doting mother to two young children shared with AFL star husband Lance ‘Buddy’ Franklin.  And model Jesinta Franklin revealed to her Instagram fans on Sunday that she’s trying ... Read more »

Patti Newton shares rare photo of husband Bert with his grandchildren after undergoing life-saving leg amputation surgery

Bert Newton underwent life-saving leg amputation surgery, back in May. And on Sunday, the 82-year-old looked cheerful and happy as he spent time with his grandchildren. In a photo shared ... Read more »

Chezzi Denyer takes another swipe at New Idea as she visits the park with her family - after the magazine falsely accused her husband Grant of infidelity with his Dancing with the Stars partner Lily Cornish

Chezzi Denyer has taken another public swipe at New Idea magazine – days after the publication made false allegations that her husband Grant was having an affair with his Dancing ... Read more »

Furry cute! Adorable animal snaps that will melt the hardest heart - from cubs strolling with mama bear to a chunky baby bunny

Social media users captured animals around the world looking utterly adorable  Two bear cubs were snapped strolling behind their protective motherIn another snap a tiny baby bunny curled up in a ball on the ground    Read more »

Dannii Minogue, 50, reveals the secret to her youthful looks after stopping Botox in 2010 and describes growing old as 'a privilege'

Dannii Minogue appears to be turning back the clock with her stunning good looks.  And in an interview with The Sun on Saturday, the sister of pop superstar Kylie revealed ... Read more »

'Our deepest condolences': Screen Producers Australia issues statement after Alec Baldwin accidentally killed cinematographer by firing prop gun on movie set

Screen Producers Australia have shared condolences over the tragedy that occurred on the set of Alec Baldwin’s new film, Rust.  Baldwin accidentally killed Halyna Hutchins, a 42-year-old married mother-of-two and ... Read more »

Will The Project get the axe? Channel 10's flagship show is underperforming with a star panel that is costing the network a fortune... and the US company that bought the station is NOT happy

Channel 10’s flagship show The Project was once a juggernaut in the ratings, premiering to an impressive 1.2 million viewers in 2009. But in recent years, the show has suffered ... Read more »

House flipper makes a $600K profit one one property in just nine WEEKS - as the insane escalation in Australian real estate prices accelerates

Sydney couple have made $600,000 profit in nine weeks by flipping their homePair bought the Kensington townhouse during lockdown but then decided to sellHouse flippers are making profits worth millions often without any renovations Read more »

Julia Roberts spends her Sydney quarantine at a $56.9million mansion previously owned by Lachlan and Sarah Murdoch in Vaucluse ahead of filming with George Clooney

Julia Roberts will undergo her 14 days of mandatory quarantine in luxury after she touched down in Sydney on Saturday night. Daily Mail Australia can reveal the 53-year-old Hollywood superstar ... Read more »

Fresh lead in the hunt for missing Cleo as witness comes forward with sighting of car driving away from campsite at the same time the four-year-old girl went missing

West Australian Police say they have a new lead in the hunt for missing four-year-old girl Cleo Smith after witnesses came forward with what could be a vital sighting of ... Read more »

George Clooney relaxes with wife Amal and their children at a vast property in Australia as they complete quarantine 'with chefs, waiters and housekeepers'

Hollywood superstar George Clooney, 60, and his barrister wife Amal, 43, are used to the finer things in life.  So it’s no surprise their two-week stay in Australian quarantine is ... Read more »

Glamorous AFL WAG and model, 26, reveals she's battling thyroid cancer just a week after her wedding - as she explains why she broke the news with a picture of herself in hospital

Liv Cripps, 26, took to Instagram on Friday to share tragic cancer newsAFL WAG and model revealed she was diagnosed with cancer a few weeks agoThe 26-year-old has received influx of well-wishes and support from her friendsThe model just married West Coast Eagles star Jamie Cripps last Saturday  Read more »

Unemployed fashion designer who used her house deposit to sell flowers from her CAR now owns a $14MILLION floral empire - and reveals the four trends set to bloom in 2022

Kellie Brown was made redundant from her high-flying fashion job in 2015She took $10k she had saved for a house to sell flowers from the boot of her car Ms Brown delivered 4,000 bouquets in her first year - she sold 93,000 in 2021Her business Fig and Bloom will turn over $14m this financial yearMs Brown has worked with Ferrari and decked out Elton John's green room Read more »

A boozy dessert you never knew you needed: Pastry chef Anna Polyviou shares her simple eight-ingredient recipe for the perfect tiramisu

Pastry chef Anna Polyviou has offered her simple recipe for the perfect tiramisu The Australian dessert queen has taken the classic recipe to a whole new level Her recipe calls for lady finger biscuits, mascarpone, ice cream, and gin liqueur Read more »

Julia Roberts cuts a casual figure as she arrives at Sydney Airport on a private jet ahead of filming new movie with George Clooney in Queensland

Julia Roberts has arrived in Sydney ahead of filming her new romantic comedy movie with George Clooney in Queensland. The 53-year-old touched down in the Harbour City on a private ... Read more »

Look out, Justin Hemmes: Meet the Sydney playboy who is building a huge pub empire - and turning heads with his stunning model girlfriend

Playboy dealmaker Jon Adgemis joins Stu Laundy and Justin Hemmes as one of Sydney's big hotel barons The former banker turned hotelier has snapped up a raft of pubs in recent months Adgemis once dated Cheyenne Tozzi before taking up with current flame and Chic model Megan MacKenzie Read more »

How savvy Aussie is changing the way we wear thongs forever after lightbulb moment sparked a thriving business that started in his grandad's shed - and now Dusty Martin gets around in a pair

Australian physiotherapist Daniel Jones launched Archies Footwear in 2015The Melbourne man noticed 'gap in the market' for supportive but stylish thongs He designed the first pair in 2011 using clay in his grandparents' shed Mr Jones then drove from Melbourne to Noosa to flog the thongs at markets Today the $40 slip-ons are worn by AFL stars and stocked in 2,000 retailers Read more »

Horror as child dies after nightmare crash involving a car and tow truck

A boy has died after a car crash involving a tow truck in Victoria's north eastIncident occurred at an intersection in the rural town of Lucyvale on SaturdayThe driver of the vehicle and two occupants in the tow truck escaped unharmedVictoria Police urge witnesses or anyone with dash cam footage to come forward Read more »

Australian jockey Michelle Payne fires back at critics who claim horse racing is cruel and should be banned

Michelle Payne has slammed animal rights activists and critics who want to ban horse racing.  The 36-year-old jockey explained that there is a wide misconception held by many when it ... Read more »

A century of the camera: Amazing digital archive of more than 2 million images highlights the best work from the first 100 years of photography

These stunning images reveal the amazing work of photographers around the world in the era before iPhones and Instagram. The photos are part of a library of nearly 2.3 million ... Read more »

Lara Bingle looks chic in an oversized blazer as she heads out to lunch in New York's West Village

Lara Worthington (née Bingle) has settled back into life in New York.  On Friday, the 34-year-old headed out to lunch with a friend in the city’s trendy West Village.  The ... Read more »

Australian tennis star Ash Barty makes shock call that will cost her an eye-watering $6.7MILLION

Ash Barty has decided not to chase $6.7million prizemoney in the WTA FinalShe will instead prepare for the 2022 Australian Open which she has yet to winShe will end the 2021 season as world No.1 regardless of results elsewhere   Read more »
On free-english-test.com you will find lots of free English exam practice materials to help you improve your English skills: grammar, listening, reading, writing, ielts, toeic