Post Office 'understands profound mistrust' after delays in inquiry disclosures

A Post Office legal representative understands the “profound mistrust” following a list of disclosure failings throughout the Horizon IT inquiry.

post office 'understands profound mistrust' after delays in inquiry disclosures

Former Post Office workers

A further disclosure setback in November, in which about 363,000 emails were found on a “legacy” mailing system – one that doesn’t meet current technological standards – resulted in witnesses being delayed.

post office 'understands profound mistrust' after delays in inquiry disclosures

Chris Jackson apologised for the delay on behalf of the Post Office

Chris Jackson, a lawyer representing the Post Office, apologised for the delay.

Before the latest disclosure failings, the inquiry had been held up by hard copy documents being found in new Post Office locations and the misuse of search terms in the disclosure exercise.

Other failings contributing to the delay included:

• Relevant emails not being disclosed to the investigation

• Failing to consider “families” of documents

• Not disclosing names of those blind copied into emails (when the name is not visible to other recipients)

post office 'understands profound mistrust' after delays in inquiry disclosures

More than 700 Post Office branch managers received criminal convictions, including Noel Thomas (pictured), who had his overturned

• Failing to disclose documents on back-up tapes

Mr Jackson said the disclosure issues were “deeply and understandably frustrating to the inquiry, to postmasters and their families… and to those witnesses who have been affected”.

Between 1999 and 2015, thousands of people running post offices around the UK were unjustifiably hounded and prosecuted after bogus shortfalls appeared on their computer systems.

More than 700 Post Office branch managers were given criminal convictions after the faulty Fujitsu accounting software – called Horizon – made it appear as though money was missing from their shops.

The scandal crippled families, with victims describing losing their homes, marriages failing, and deterioration of health among other troubles. It has been linked to at least four suicides.

A statutory inquiry opened in 2021 into what has been described as the “worst miscarriage of justice in recent British legal history”.

It previously looked at the human impact of the scandal, the rollout of Horizon, and its operation – and now is probing the action taken against sub-postmasters.

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In November, Jason Beer KC, counsel for the inquiry, said it was “the conduct” of the Post Office that was “standing in our way” of calling witnesses.

He had said: “We as your counsel want to get on with the business of progress in this inquiry. But the conduct of one of the core participants is presently standing in our way.”

Mr Beer added that the series of disclosure failings were “etched in the memory” of the counsel.

Mr Jackson said that since he began representing the Post Office in May 2023, “all the professional advisers working for Post Office on the inquiry… are behaving properly and professionally, working intensively and with significant resource, to provide all requested evidence to the inquiry”.

“Were it ever to be suggested otherwise, that would be a matter of profound professional concern,” he added

On Thursday at the inquiry, former investigator Stephen Bradshaw denied he and others “behaved like mafia gangsters” in the criminal probe of several sub-postmasters.

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