IndiGo CEO on tarmac incident & pressure

IndiGo CEO on tarmac incident & pressure

Days after a video showing passengers eating on the tarmac of Mumbai airport surfaced online, IndiGo CEO Pieter Elbers has said that the incident was unacceptable and is being probed.

Elbers said, “Our people have been under great pressure past few weeks.”

The Bureau of Civil Aviation Security on Wednesday slapped fines totalling Rs 1.80 crore on IndiGo and Mumbai airport operator MIAL over the incident.

A penalty of Rs 1.20 crore was imposed on IndiGo while the fine on MIAL is Rs 60 lakh, according to orders issued by the Bureau of Civil Aviation Security (BCAS).

The IndiGo CEO said, “many stations in North India were severely impacted by fog.”

Many passengers rushed out of an IndiGo aircraft at the Mumbai airport, sat on the tarmac, and some were also seen having food there as soon as their diverted Goa-Delhi flight landed after a long delay on Sunday.

DGCA had issued show cause notices to IndiGo and MIAL saying that they were not proactive in anticipating the situation and making the appropriate facilitation arrangements for passengers at the airport.

Besides this, the DGCA imposed a fine of Rs 30 lakh on MIAL (Mumbai International Airport Ltd) over the incident.

“DGCA says that the reply to the Show Cause Notice was received on 17.01.2024 and was not found satisfactory as the response submitted by MIAL shows that they have failed to adhere to the safety requirements as laid down in the Air Safety Circular 04 of 2007,” ANI quoted the DGCA as saying.

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